New York Life Insurance CompanyReviews of newyorklife.com

Called to change my debit card on file.after waiting 45 mins on the phone to talk to someone,I spent another 15 mins trying to explain what I needed to do,I was put through to an agent who wanted to do a review of my policy,which I didn't ask for.next I was put through to where I needed to be,only to be put on hold again for 30ish mins.when I finished talking to the rep.and got done what I needed to do,before we could confirm everything,I was hung up on.i then received an email saying my automatic withdrawal from my account every month was cancelled!.had to start all over again!this happens every time I call them.So angry

One of their employees sold me an annuity called Qlac by NY life. I was under impression that at 59 I would be able to withdraw money with some growth in it. The agent never explained that in Qlac annuity the client can't withdraw money until one is really old. I was told that age 85 I will be able to withdraw about $3,000 a month. I called NY life and Menard Financial both that I may not live until 85. NY life said, earliest I can get any income from this annuity will be at 73 and that will be $700 a month for rest of my life. Life expectancy in USA is about 76. I think, I have been robbed of my $130,000 annuity. No one should be allowed to sell such a toxic product that is not going to benefit a trusting client any. I trusted my agent and signed the papers. I learned my lesson. A clean and trusting look does not mean the person is trustworthy. I have yet to hear from Menard Financials or NY life. I want 5% growth over my money over however years I invested into NY life via Menard Financials. I am sure the agent and Menard Financial got a big bonus by selling this annuity to me.

Rolled my 401K into an IRA somewhere else and was charged 10% withdrawal fee. I did not withdrawal, it went into IRA. They were pissed that I was moving my money, they should not have charged me, they sent notice to IRS so I had to pay. Please never use New York Life, they take part of your earnings also, can not be trusted.

My parents HAD life insurance with this company UNTIL we discovered they paid $26K for $26K of life insurance. What a terrible way to cheat people!

They just took over my pension from Barnett Bank. I am being told that I can not see my information on their website. Annuitant Self-Service Login website doesn't work. FIX IT SO I CAN CHECK ON MY STUFF. WE WERE BETTER OFF WITH FIDELITY!!!!!! I have tried several times to get in, emails were sent and phone calls were made.

If I could give them a negative 1000 I would. We had a term life policy that ran for 10 years. Without written consent they continued the policy at the new premium 800% higher. No written consent on our part. But to cancel we had to have a document signed and notarized. Absolute FRAUD. We asked for our money back they absolutely couldn’t do that.

It is a fantastic company.

Si pudiera le pusiera miles de estrellas pero en signo negativo, entonces las personas no se pueden enfermar ni operarse porque ya niegan el caso para que la persona se quede sin trabajo, cuerda de HP es el encargado de hacer este tipo de operaciones. Súper extra pésimo seguro 👎. Vayan al mismo infierno !!!