newyorkgroceryReviews of newyorkgrocery.com

Items not in stock, I had 3 very argumentative calls from a warehouse rep who I could barely understand. I was promised a refund and never received it.

Precise attention to order details & called to confirm approval for a minor substitution, delivered much faster than estimated, prices comparable to supermarket ***** Highly recommend NewYorkGrocery.com !

Found NewYorkGrocery randomly on Google, and on Xmas Eve late afternoon they were my only option for delivery, so i placed my order and hoped for the best. Really good service - they called on a few items they were out of so they could give me substitute options (rather than just leaving them out) and arrived within the time frame they said they would. Produce is fresh, which isn't always the case when someone else shops for you. Reasonably good selection, but the search tool needs help. I had to look up something as simple as a specific salad dressing in multiple ways before I found it. Still - worth hunting for. NB prices are on par with most NYC supermarkets as well. NYG is a great service!

I ordered a few kegs of beer for our clients in NYC the entire ordering process was smooth. I had a payment issue for which I reached out to customer support. The support seems a bit slow but very helpful. They took sometime but came up with a workaround for my international credit card. My onsite staff received the kegs on time without any issues. Overall great experience i would definitely use this again.

First of all, some of The items I ordered were out stock! second....they do not give you a estimated time for delivery. Third....after hours of waiting delivery guy DOES NOT ring the buzzer... But calls my phone, that I had in the other room... But still did not ring the buzzer! Than I call them and the man tells me ill send it again, 2 hours later... ITS NOT HERE!!! the worst experience ever. Do not waste your money!

Very patient answering all of my questions online as well as friendly, easy checkout, and feel confident that we will be in good hands the day of delivery.

Great beer selection, which is what I used it for, delivered in 2 hours, no fee. No issues. Came right to my apsrrmtnet, not sure if they deliver to doorman.

I placed my order at 9:30 AM. Got a call that one of the items that I ordered was out of stock at 9:45 AM, they apologized for it and offered me a substitute item. I received my order by 10:30 AM. The delivery person was very pleasant and bought all the product right into my kitchen. Overall a great experience. P.S. I take away a star as they did not have everything I ordered.