Steven A.
The bike itself is fantastic and the…
The bike itself is fantastic and the tech help I just received was great

At Urtopia, we're not just about ebikes; we're crafting a new way of city living. Our sleek and smart ebikes are designed for those who love style and substance. We're on a mission to redefine how electric bikes look and feel, making city life healthier and more exciting. With cutting-edge tech and futuristic design, Urtopia offers more than just a ride – it's a lifestyle upgrade, making your journey not just a commute but a daily adventure!
Urtopia Ebike (newurtopia.com) has 288 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Steven A.
The bike itself is fantastic and the tech help I just received was great
Joern W.
Urtopia mit Zahnriemen fährt sjch sehr angenehm, leicht und handlich. Aber habe schon ein neues Hinterad, ejn neues Vorderrad und ein neues Tretlager, alles Lagerschaden nach ca.2000 km. Die Akkureichweite erreicht nicht die Angaben. Der Service hingegen war schnell freundlich und kompetent. Trotzdem mag ich das Rad.
Imran P.
I was looking for a new e bike and looked at several other brands. I was so fortunate to speak to Annie as she not only helped me decide but cared about me and my purchase. Even though this was above my price range her attitude and follow up several times brought trust in Urtopia and its bicycle. She is truly an amazing employee
Drssolo
Wow the ride is amazing as love the peddle assist as still getting a good workout. This is unlike bike riders who are zooming around only using the motor. Lots of complements from other riders. Feel safe with the strong lights and directional signals.
Ted
Great customer service. I had an issue with the battery and they resolved it quickly and very professionally. Customer Service is outstanding like their bikes.
Response from Urtopia EbikeMar 21, 2024
Thanks for your support for Urtopia ebike. We are always here. Happy trail.;-)
Murat O.
Perfekte E-Bike, süper komminikation, schnelle lieferung danke Nina
John P.
I have emailed with Annie several times since I purchased 2 bikes over a year ago. Annie has helped me with questions as well as promptly assisting with a broken spoke. We love our bikes and will be dedicated customers to Utopia due to their products and people like Annie.
Colin H.
I was interested in the Urtopia bike from the first time I heard about it. At the time though there were only options for taller people (5'7" and taller, which I'm not!). Eventually though they did offer a smaller frame, and I ordered one right away. My commute to the office is over 17 miles, and I don't own a car. I had been relying on colleagues who could give me a ride, but that limits me to days they are going in, and are available to make a detour to pick me up. With my Urtopia Carbon 1S I can get there in about 55 minutes, averaging close to 19 MPH. This means I have more independence for getting to work, and a fast way to get around when doing errands. I have already pre-ordered the new Carbon 1 Pro!