Newtek BankReviews of newtekbank.com

Have had a CD for several years and just opened an additional savings account. Working with Michael Mann was awesome, very quick and efficient. Use the online banking site and app. Can download transactions to Quicken from site but not able to download from within Quicken with one step.

NewTek, Carlos and all of the staff made what I thought would be a stressful process…simple, quick, easy and most of all, stress free!!! Very professional and a pleasure to work with. Thank You.

great response, speedy responses, timely funding and closing. It took only 1 week to close.

Newtek Bank offered the highest APY 6 month CD I could find. Signing up and funding the account was straightforward and the app was easy to use. Phone calls were always answered by pleasant and knowledgeable customer service reps, and messages were returned in a timely fashion with accurate information. Ja’Kira was the best!

We have worked with Enjolie at Newtek for the past couple of years and she has been absolutely amazing! We highly recommend Newtek and if you get the chance to work with Enjolie, know that you are well taken care of!

Very disappointing experience working with Newtek Bank and loan specialist Angel Stuckman along with her team, Jonathan Ripley and Cristian Torres. We were initially pre-qualified and promised a fast closing, which is why we decided to move forward with the process. From the very beginning, we clearly explained that we were not interested in any loan requiring personal real estate collateral. Despite that, we spent weeks submitting documents, answering repeated requests, restarting applications, and constantly following up with very little communication. What made the experience even more frustrating is that after all the time, paperwork, and back-and-forth, our application never even made it to underwriting. Emails regularly went unanswered, promised follow-ups never happened, and we were repeatedly told things would be sent or updated only for nothing to happen. As business owners, we understand lending takes time, but basic communication, transparency, and professionalism should still be expected. Unfortunately, that was not our experience, and a significant amount of our valuable time was wasted. Very frustrating and disappointing overall.

Enjolie Robinson has shown outstanding client support. She is very attentive with our needs and show exceptional core values. I love working with her and hope to keep her as our rep for the future.

Ja'Kira made designating a beneficiary very easy. She told me what information was required, I sent that, and it was done.