We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
newself.com
Website
newself.com
Category
Hospital & Emergency
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very reasonable very nice delivery, prompt, and very fast and drivers are very awesome!
Response from NewSelfApr 3, 2026
Hello Myles,
We appreciate your thoughtful comments. We are happy to hear that you thought our service was dependable, quick, and affordable. It is wonderful to hear that our drivers left a good impression and that the delivery experience fulfilled your expectations.
Thank you so much for your support!
Warm regards,
NewSelf
OJ
O. J.
Great company
Good service great communication good prices.Thank you
Response from NewSelfApr 2, 2026
Hello Olga,
We appreciate your thoughtful comments. That you are satisfied with our pricing, communication, and service makes us happy. Thank you so much for your support!
Warm regards,
NewSelf
PB
Patricia B.
I just ordered my first dose of GLP-1
I just ordered my first dose of GLP-1. The process was easy and fast! Just a couple of days and I’ll be starting my first injection.
Response from NewSelfApr 2, 2026
Hello Patricia,
We appreciate your comments. We are happy to hear that the procedure was quick and simple for you. We are here to support you every step of the way, so it is thrilling that you will soon be receiving your first injection.
We sincerely thank you for your support and are excited to accompany you on your adventure!
Warm regards,
NewSelf
AP
Amber P.
I found the website to be a little…
I found the website to be a little confusing at times. I thought I was just buying semiglutide but ended you with 2 other products in my cart? It would also be helpful to be able to talk to someone directly! Amber Perkins
Response from NewSelfApr 2, 2026
Hello Amber
We appreciate your comments. We appreciate you bringing this to our notice because we recognize how confusing the online experience may have been, particularly with regard to the products showing up in your cart. Our objective is to make the procedure simple and unambiguous for every user.
You can get in touch with our support staff if you need help or would rather talk to someone personally. They would be pleased to walk you through the procedure and explain any choices you make before checking out.
Warm regards,
NewSelf
DR
Dody R.
None of their contact numbers works
None of their contact numbers works. Their sign-up process is terrible. I have now tried 20 times to sign up, and every time I try to upload the document, the site disappears, and I have to start over. Scam? yes
Response from NewSelfApr 2, 2026
Hello Dody
We appreciate your input and are sorry to hear that the enrollment procedure was difficult for you. We are aware of how annoying it can be when technical difficulties prevent you from moving forward. Please be aware that we take such issues seriously and that this is not the experience we hope to offer.
It might be possible to fix the problem if you try again or use a different device or browser. You can also get in touch with us directly so we can help you step-by-step. Please email [email protected] or give us a call at 855-495-3111, and our staff would be pleased to assist you in successfully completing your enrollment.
Warm regards,
NewSelf
CD
Clare D.
Charged $809 with no notice, forced to self-prescribe, ignored despite repeated objections
I was charged $809 for a subscription renewal with no prior notice. I only saw the charge after it occurred. I immediately contacted support to cancel and requested a refund.
Support pushed me to continue the subscription, telling me I should stick with it to avoid “losing progress.” That was the first part of this experience.
After that, I was put on an extremely fast 24-hour timeline to approve my prescription. The system required me to choose my own dosage through a questionnaire. I am not a medical professional, so I picked something at random just to complete the form. The doctor then rubber-stamped exactly what I picked, giving it an appearance of legitimacy.
Only after that did I repeatedly push back. I called, emailed, texted, and messaged through their system, clearly stating: DO NOT PROCESS and that I did not approve the prescription. I requested proper guidance from the doctor on why they had selected this dosage, but received no meaningful explanation.
Despite my repeated objections, they processed the prescription anyway.
Their site also claims a progress video is required before medication is sent. I never submitted one, yet they still shipped the prescription and said it would cost $150 to make a change after this point.
This entire process was rushed, misleading, and unsafe. Charging first, forcing patients to make medical decisions without guidance, ignoring repeated objections, and pushing continuation without consent is completely unprofessional.
I do not recommend NewSelf.
Response from NewSelfApr 2, 2026
Hello Clare
We are sorry to hear about your experience and appreciate you expressing your thoughts. We are aware of how worrisome this scenario must be, particularly with regard to the prescription process, payment, and communication. Please be aware that we take these concerns seriously and that this is not the experience we want to offer.
Although we acknowledge that you might not have been available at the time, our staff did make several attempts to get in touch with you to address your concerns and offer explanation. In order to prevent any further processing while your case is being reviewed, we have also halted your current order.
We would still want the chance to speak with you and go over your case in depth, including the charges, the prescription procedure, and your demands. In order to safely validate your account and provide you with direct assistance from our medical and support staff, we highly recommend that you join in to the Patient Portal. We are dedicated to listening to your worries and finding a suitable solution.
Warm regards,
NewSelf
LR
Lori R.
Excellent experience!
Very easy to sign up, fill Out questionnaire forms, and was able to order and pay monthly!
Other platforms require you to pay for 12 months up front—which is very expensive even at discounted prices. This company allowed me to pay either monthly, or for 3 months at a time for a discount. My order arrived 2 days later, just as planned.
Very happy!
Response from NewSelfApr 2, 2026
Hello Lori,
We appreciate your amazing feedback very much. We are overjoyed to learn that the payment options were convenient for you and that the enrollment process was simple and adaptable. It is wonderful to hear that your item arrived as planned and that you had a positive experience.
We sincerely thank you for your support and are eager to keep helping you along the way!
Warm regards,
NewSelf
AD
Adrian
The representative answered my…
The representative answered my questions and helped me with a discount on there product.
Response from NewSelfApr 2, 2026
Hello Adrian,
We appreciate your comments. That our person was able to respond to your inquiries and help you obtain a discount makes us happy. We sincerely thank you for your support and are eager to keep assisting you along the way.
Warm regards,
NewSelf