NewSelfReviews of newself.com

Response from NewSelfOct 16, 2026

Amy, we’re sorry to hear about the delays, difficulty receiving a response, and concerns about your experience and cost. We understand why this would be frustrating. One of our team members will get in touch with you shortly to review your concerns privately and determine how we can assist. The NewSelf Team

Response from NewSelfSep 11, 2026

We're sorry to hear that your experience with NewSelf did not meet your expectations. We understand your frustration regarding the cost, lack of support, and inconsistency you experienced with prescription fulfillment. We appreciate you sharing this feedback, as it helps us identify areas where the customer experience can be improved. The NewSelf Team

Response from NewSelfSep 8, 2026

We’re sorry to hear about your experience. However, NewSelf does not sell fitness trackers, so this review may have been intended for another company. If you believe this relates to NewSelf, please contact us at 1-855-606-5232, or reach out via web chat, SMS, or email so we can gladly assist you. The NewSelf Team

Response from NewSelfAug 31, 2026

Christine, we’re sorry for the frustration regarding your product strength, billing, and difficulty reaching support. We’d like the appropriate team to review your experience, but we need additional information to locate the relevant account. Please respond through Trustpilot’s private verification process, and one of our agents will contact you directly. The NewSelf Team

Response from NewSelfAug 18, 2026

Thank you for sharing your experience! We’re glad to hear you’ve gotten started with your treatment. It can take time to see changes, and we appreciate you giving NewSelf the opportunity to support you along the way. We look forward to being here for you throughout your journey! Kind regards, Team NewSelf

Response from NewSelfJul 20, 2026

Thank you for sharing your experience. We understand how important it is to find a treatment option that is both effective and affordable, and we appreciate you taking the time to provide your feedback. We’re sorry to hear that your recent experience has not met your expectations. We understand the frustration that can come with changes in treatment, effectiveness concerns, and wanting more consistent support throughout your journey. At NewSelf, we believe in providing personalized care, clear communication, and ongoing support to help our customers feel confident in their treatment plan. That said we have requested additional information from you once we receive that information we can escalate to a supervisor. We appreciate you sharing your perspective and hope you’re able to find the option that best meets your needs and goals. Kind regards, Team NewSelf

Response from NewSelfJul 6, 2026

Thank you for sharing your feedback and for taking the time to describe your experience. We’re glad to hear that the enrollment process and delivery were smooth and timely, and that you initially felt supported through the check-ins. However, we’re very sorry to hear about your concerns regarding your results and your difficulty getting follow-up support. We understand how frustrating it can be when expectations are not met and when you feel your questions are not being answered. Your feedback is important, that said we have requested additional information from you once we have that information, we will be reviewing these concerns with our team to help improve communication, support, and the overall patient experience to move forward. We appreciate you bringing this to our attention and regret that your experience did not meet your expectations. Kind regards, Rx Pros Team

Response from NewSelfJun 13, 2026

We have received your message and we are working to understand the situation. Please allow us a little time to find a solution to your complaint. Thank you