We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hospital & Emergency · Flushing, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
Hospital & Emergency · New York, New York
Excellent
3,280 approved reviews, newest moderated first
Jamie W.
Fantastic service, great value, and the best packed/shipped meds I've seen - great attention to detail. I've had other telehealth shippers have meds arrive with burst ice packs. NewSelf always arrives on time and cold!
Response from NewSelfMay 3, 2026
We’re so happy to hear this—thank you! A smooth, simple experience is exactly what we aim for.
William G.
I am officially on my three-month order with NewSelf, and I couldn’t be happier with the decision to switch to this program. If you are looking for a reliable partner in your weight loss journey, here is why they stand out: The Product: The quality and effectiveness are top-tier. I’ve seen consistent results that I just wasn't getting elsewhere. It’s clear they use high-standard, professional-grade products that actually work. The Price: After shopping around and comparing other services, NewSelf is incredibly competitive. You get premium medical oversight and high-quality medication without the 'luxury' markup found in other programs. The Delivery: Their shipping is phenomenal. My orders always arrive on time, packaged discreetly and securely. They’ve mastered the logistics, so I never have to worry about a gap in my treatment. Three months in, and I’m feeling better than ever. The team is supportive, the process is seamless, and the results speak for themselves. Highly recommended!
Response from NewSelfMay 3, 2026
Thank you so much for this thoughtful review! We’re thrilled to hear that three months in, you’re feeling better than ever and seeing consistent results. It means a lot that you highlighted everything from product quality to pricing and delivery—we truly appreciate your trust and recommendation.
Todd L.
My experience was great other then the fact that it told me to make sure my prescription was right but I couldn't tell! Plus I had it set up to make the monthly payments and Noone asked me how I wanted to pay!
Response from NewSelfMay 3, 2026
Thank you for your feedback! It’s great to know the process has been simple and efficient for you.
Tara S.
BEWARE! They take your money BEFORE providing your Account and don't tell you that you need a current prescriprion to upload or you can't move forward! All of their communication is thru chat bots that run you in circles. ALSO, be aware that if you cancel Before talking to Dr they charge you $99. Catch 22 if you don't have a current prescription. I suspect all these Trustpilot Reviews are BOGUS from them!!!
Response from NewSelfMay 5, 2026
Tara, we’re sorry your experience did not meet expectations. That said, we want to provide some additional context for transparency. At your request, we issued a full refund promptly to your original method of payment, and no additional fees were applied. Based on this resolution, the concerns raised in your Trustpilot review do not fully reflect how the matter was handled.
Glenn K.
Easy website. Great customer service via phone or text message. Shipped very quickly! Very nice to work with!!
Response from NewSelfMay 3, 2026
Thanks so much for your review! Glad to hear everything has been easy and you’re happy so far.
Jessica E.
The ordering and delivery were fast and simple. I was switching brands because of the lower price. The product, however, is less effective. With the same dosage at Noom, I had less of an appetite and would get full more easily. With Newself, again, same dosage, I am more hungry and not full as easily. I have tried to get in touch with the doctor via their chat function but I only receive short, terse responses that do not address my issue. I am getting what I am paying for, a less effective and maybe therefore useless product. Should have paid the bit extra for something that helps and a responsive team.
Response from NewSelfMay 4, 2026
At this time, we’re unable to locate a record that matches the details provided in your review. It’s possible the account may be under a different name or email, so we’d appreciate the opportunity to verify and better understand your experience. Please reach out to us directly with your order information so we can investigate and assist. If this review was posted in error or does not relate to our services, we kindly ask that it be updated or removed to avoid confusion for other customers.
James D.
Very easy to work with very responsive and showed up on time
Response from NewSelfApr 30, 2026
Thank you for your feedback! We’re glad to hear everything was easy, responsive, and delivered right on time.
Danielle G.
so far all has been great. service and the staff getting back to me if I had any questions.
Response from NewSelfApr 30, 2026
Hi Danielle! We appreciate your review—thank you! Happy to hear you had a smooth experience with quick and reliable service.