We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
newself.com
Website
newself.com
Category
Hospital & Emergency
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I LOVE EVERYTHING ABOUT NEW SELF. FAIR PRICE NO HIDDEN CHARGES. THE APPROVED WAS FAST. DELIVERY IN 2 DAYS. IM SO EXCITED ABOUT MY NEW JOURNEY. I RECOMMEND 💯.
THANK YOU NEW SELF 🙂.
Response from NewSelfMay 5, 2026
Thanks so much for the review! We’re happy to hear everything has been quick and easy—that’s exactly what we aim for.
NA
Nancy
The follow up and refilling of…
The follow up and refilling of prescription was “drama free”!!!!
Response from NewSelfMay 5, 2026
Thank you for sharing this! We’re glad to hear the process has been simple and that you’re off to a great start. Looking forward to continuing to support you!
DA
DAVANA
They will steal from you
They will steal from you. If I could give negative stars I would. I was exploring a source for GLP-1 medications. I went through a portion of the process online to simply see pricing. I did not complete my profile or authorize payment. I then received numerous texts to complete my profile. I responded and said I do not want the service please stop texting me. Shortly after, I noticed my card was charged $274.97. I called to ensure I would be refunded and any perceived membership would be halted. Well, they charged me AGAIN!!!! I have not received any product, have not been refunded and also told I have no membership when I try to log into the portal link they gave. I have called and you have to hope you'll get a call back.
The worst ever.
Now thier reply says that they can't conform I am a customer. Over $550 in credit card fees indicates that I am. They asked me to contact them- but I never get a call back or a response!
Response from NewSelfMay 5, 2026
We are unable to verify that this review reflects a genuine experience with our company. We have reached out to the reviewer to request additional details so we can investigate further, but have not received a response to date.
If the reviewer is a customer, we encourage them to contact us directly with their order information so we can address any concerns promptly.
KF
Kerry F.
Shopping Experience
For the most part, shopping for a compounded tirzepatide is a frustrating experience. It's impossible to receive important information like pricing, pharmacy information, what the "compound" is, etc. without putting in your email and phone number. I do not like to share my personal information, but in order to get information you have to. NewSelf is not the exception. They require your personal information to get to any pricing. BUT, as I was reviewing their pricing, my phone rang from what I figured was spam. But, I answered it anyways and it was a New Self representative. I was slightly annoyed that they were calling me already. I really hadn't even digested the pricing yet. But, for some reason, I went with the call and listened as the rep was an extremely friendly girl, who spoke non-broken english. As the conversation went on, she was able to answer questions I didn't even know I had. One weird thing I came across is that the compounded tirzepatide has a 90 day shelf life. So, why do they offer a 6 or 12 month subscription? Unless they send separate shipments as the months progress. I didn't ask, as I was only interested in the 3 month subscription. My rep ended up being so nice, so knowledgeable and offered me a $50 discount while on the phone, so I signed both my son and myself up. That was on Friday. It's Monday, and I just received a text that my order has shipped via 24-hour delivery. Pretty impressive so far. We'll see how things go from here!
Response from NewSelfMay 5, 2026
Thank you for taking the time to share such a detailed experience—we really appreciate it. We completely understand your hesitation around sharing personal information and unsolicited calls, and your feedback is helpful as we continue to refine that experience. We’re glad you gave the conversation a chance and that our team was able to provide clarity and support.
Just to clarify, orders are shipped in stages to ensure medication remains within appropriate usage timelines. We’re happy to walk you through that at any time. We’re excited for you to get started and are here if you need anything along the way!
SB
Susan B.
It was fast
It was fast, organized and easy.
Response from NewSelfMay 5, 2026
We’re so glad to hear this—thank you! Your progress is incredible, and it’s even better to know you’re feeling healthier and more comfortable day to day. We’re proud to support you on your journey.
JD
James D.
Great Results…
My only problem was with the communication around my 2nd shipment . Due to several out of country trips April to July I had very narrow delivery windows. The chat never seemed to understand and sometimes my replies appeared to missed in with older chats. The Doc was very helpful as was a live person that called me. The shipment is arriving today which fits my travels perfectly. Good job. Looking forward my next order at the new lower price. Please keep the price competitive.
Response from NewSelfMay 5, 2026
Thank you for your feedback!
We’re glad your shipment arrived right on time and that our team was able to help. We hear you on the chat issues—especially with tight delivery windows—and are working to improve that experience.
We appreciate your support and look forward to your next order!
JD
John D.
Newself Excellent communication and very fast…
Excellent communication and very fast service.
Response from NewSelfMay 4, 2026
We’re glad to hear you’ve had a great experience so far—thank you for sharing!
JM
Joanna Marie R.
Take this drug has really help me with…myself control
Take this drug has really help me with myself control,, I am not picking or snacking all the time. However you do feel the difference by the 5 and 6 day, before the next shot. You must remember this is just a tool to help me, to teach me, to get myself started.
Response from NewSelfMay 4, 2026
Thanks for taking the time to leave a review! Happy to hear everything has been smooth and easy.