George W.
product worked as it should. customer service doesn't exist
product worked as it should. customer service is completely ridiculous. response is pretty much at their convenience. they do say 24 to 48 hours, but if it's a refunding issue or a billing issue, don't expect them to respond until it's in their favor
Response from NewSelfJun 5, 2026
George, Thank you for your feedback. I completely understand your frustration. Our team works hard to provide the best customer service we can. With that being said please provide me with a few more details that I've requested so I can get your account pulled up and assist you further. Kind regards, NewSelf Support Team