NewSelfReviews of newself.com

Response from NewSelfJun 18, 2026

Thank you for your wonderful review! We're delighted to hear that the application process was straightforward and easy to complete, and that your order arrived quickly. Providing a simple experience and fast delivery is exactly what we strive for. We're also excited to hear that you're already seeing positive progress and noticing changes in your appetite. It's encouraging when customers begin to see results early in their journey. Thank you for choosing NewSelf and for taking the time to share your experience. We truly appreciate your feedback and look forward to continuing to support you as you work toward your goals! Kind regards, Team NewSelf

Response from NewSelfJun 18, 2026

Jesica, Thank you for your wonderful review! We're delighted to hear that you found the process easy, quick, and informative. Providing clear guidance and responsive support is important to us, and we're glad you had a positive experience from start to finish. It's also great to know that you appreciated the personal outreach, fast shipping, and flexible payment options. We strive to make treatment both accessible and affordable, so we're pleased that those features added value to your experience. Thank you for choosing NewSelf and for taking the time to share your feedback. We truly appreciate your support and look forward to continuing to be part of your journey! Warm regards, Team NewSelf

Response from NewSelfJun 18, 2026

James, Thank you for your wonderful review! We're thrilled to hear that you found the process easy and hassle-free. Providing a simple, convenient experience for our customers is one of our top priorities, so it's great to know we delivered on that for you. We truly appreciate your recommendation and your kind words. Thank you for choosing NewSelf and for taking the time to share your experience. We look forward to continuing to support you on your journey! Kind regards, Team NewSelf

Response from NewSelfJun 18, 2026

Daniel, Thank you for your review! We're delighted to hear that you've had a great experience so far. Building positive relationships with our customers and supporting them throughout their journey is what we're all about. We're excited to continue working with you and look forward to helping you achieve your goals. Thank you for choosing NewSelf and for taking the time to share your feedback. We truly appreciate your trust and support! Warm regards, Team NewSelf

Response from NewSelfJun 18, 2026

Scarlet, Thank you for your wonderful review! We're thrilled to hear that signing up and receiving your first 3-month supply was quick and easy. Making the process simple and convenient for our customers is exactly what we strive for. We're also glad that you've found the information on our app and website helpful as you get started on your journey. Having access to resources and support can make all the difference, and we're happy to provide those tools along the way. Thank you for choosing NewSelf and for taking the time to share your experience. We're excited to be part of your journey and wish you great success as you work toward your goals. We truly appreciate your support! Kind regards, Team NewSelf

Response from NewSelfJun 17, 2026

Thank you for taking the time to share your experience. We're glad our team could provide the service and support you were looking for. We truly appreciate your feedback.

Response from NewSelfJun 17, 2026

We understand how alarming it would be to receive a medication that you believe you are allergic to, and we recognize the importance of timely communication and resolution when medication safety concerns are raised. We are especially sorry to hear that after reaching out multiple times to both providers and customer service, you have not received the follow-up or resolution you were expecting. We also understand your frustration regarding the lack of updates over the course of nearly a month and the difficulty you've encountered while seeking a refund or correction to your order. Concerns involving medication, allergies, and patient safety deserve prompt attention, and we regret that your experience left you feeling unsupported. Thank you for taking the time to provide detailed feedback. Your comments regarding medication concerns, communication delays, and customer support responsiveness will be shared with the appropriate team for review. Feedback like yours is important in helping identify areas where improvements are needed to better serve our patients. That said we have requested additional information from you once we receive that information we can move forward. Sincere regards, Team NewSelf

Response from NewSelfJun 17, 2026

Thank you for sharing your feedback. We sincerely apologize for the frustration and distress you've experienced. We understand how upsetting it is to believe that an order was successfully canceled, only to later discover that a charge was processed despite following the instructions provided. We're especially sorry to hear about the difficulty you've had obtaining assistance. When concerns involve billing, order status, and cancellations, customers deserve clear communication and timely access to support. We understand how frustrating it must be to feel unable to reach a live representative and to receive responses that do not resolve your concerns. We also recognize the seriousness of your concerns regarding the charge and the financial impact it has had. Your experience clearly did not meet your expectations, and we regret the disappointment and stress this situation has caused. Thank you for taking the time to provide detailed feedback. Your comments regarding the cancellation process, customer support experience, and communication challenges will be shared with the appropriate team for review. Feedback like yours is important in helping identify opportunities for improvement. That said we have requested additional information from you once we receive that information, we will be able to move forward. Sincere regards, Team NewSelf