gregory S.
Good product arrived cold and packed…
Good product arrived cold and packed well?
Response from NewSelfJul 14, 2026
Thank you for your wonderful feedback! We're grateful to have you as part of the NewSelf family.
We're the health cheat code that combines new tech, on-demand doctors, and access to revolutionary peptides in one easy-to-use platform. Starting with weight loss, we help you optimize your health at prices everyone can afford. Real doctors prescribe exactly what your body needs, and everything ships overnight. It's never been this simple to get the best health treatments delivered right to your door.
NewSelf (newself.com) has 3,280 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Hospital & Emergency · Flushing, New York
Excellent
Hospital & Emergency · New York, New York
Excellent

Hospital & Emergency · New York, New York
Excellent

Hospital & Emergency · New York, New York
Excellent
3,280 approved reviews, newest moderated first
gregory S.
Good product arrived cold and packed well?
Response from NewSelfJul 14, 2026
Thank you for your wonderful feedback! We're grateful to have you as part of the NewSelf family.
tim W.
At first they where good but it quickly changed. After signing up for a 12 moth subscription to fill tirzepitide, the first 2 shipments was fine. Then they dropped their price by 25% and I asked to be adjusted to the new pricing and they said NO. The lady advised me to cancel my subscription and re start it and it would be at the new pricing standards. This was completly false! Instead they canceld my prescription aAND they still have $1180 worth of unfilled prescriptions. They have brick walled me for 2 months, keeping my money and not filling my prescription. This cased me to have to move to a competitor to continue my prescription. Meanwhile they are still to this day enjoying my money. I filed a charge back from Master Card but it was turned down because it has been over 80 days since I signed up for the prescription subscription. So I had no choice but to file a case against them with the Michigan Atturney Genrals office. So if youre doing business with them, be wise because they have made a science on how to keep your money and then use AI to answer their phones to keep you in limbo until you give up. After 30 calls, their AI answering service was 100% succseful at keeping me from getting through to their human customer service. YOU HAVE BBEEN WARNED!!!!
Response from NewSelfJul 14, 2026
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this situation has been. We take concerns like yours very seriously and have escalated this matter to the appropriate team for review. If you haven't already, please contact our support team through your patient portal so we can review your account and assist you further. We appreciate you bringing these concerns to our attention and are committed to improving the patient experience.
Tammy B.
Quick response pricing an helpful
Response from NewSelfJul 14, 2026
Thank you for your 5-star review! We're honored to be part of your journey and wish you continued success.
Sydney H.
I have a good experience ordering the medication. The price was reasonable.
Response from NewSelfJul 13, 2026
Thank you for taking the time to share your experience. We’re honored to be part of your wellness journey.
Gary S.
Happy with the results so far . hasn't been any side effects
Response from NewSelfJul 13, 2026
We’re so glad to hear you’ve had a great experience. Thank you for sharing your feedback.
Joann H.
My first experience using terzepatide has been quite effective. Qualifying for tirzepatide was painless and delivery was fast, once approved. As far as delivery, since I live in Hawaii, I was quite concerned. The box was undamaged but, the medication felt a little warmer than room temperature. Cold packs were warm. I placed the medication into the fridge immediately. The medication appeared to be stable, and has been effective in my treatment. My second delivery was the same. Information on delivery and why it was being sent in a timely matter was informational. The follow up by Newself on effectiveness via email/text, has been comforting, tracking and checking on progress. As far as price, it seems to be competitive with other offerings. I am quite happy so far with the results!
Response from NewSelfJul 13, 2026
Thank you for sharing your experience! We're delighted to hear your treatment has been effective and that the qualification process, delivery, and follow-up communication have met your expectations. We appreciate your feedback regarding shipping and are glad your medication arrived in good condition and has worked well for you. Thank you for trusting NewSelf with your wellness journey, and we wish you continued success!
Mackenna M.
Good delivery on time
Response from NewSelfJul 13, 2026
Thank you for your 5-star review! We appreciate your confidence in our team.
Science Geek M.
My provider left my state and I needed to quickly find another one. Thought I would try NewSelf and it worked out well. After an evaluation and evidence of my previous prescriptions, my prescriptions were renewed.
Response from NewSelfJul 13, 2026
Thank you for sharing your experience. We're thrilled to know you're happy with our service.