Newretro.NetReviews of newretro.net

Due to a somewhat diverse experience with newretro.net, I decided to review: On the one hand, the negative reviews about this business seem much more true, than the "great" ones. I'm saying this, because yes, I was tricked into not researching before buying due to some discount countdown. Also, I wasn't expecting to get a shipment directly from China, which I did, so dropshipping accusations appear appropriate. There was no nice packaging or gifts whatsoever, but shoes in a completely white cardboard box, wrapped in a plastic sack. The box arrived severly crumpled, but luckily this didn't cause any unaccaptable damage to the shoes therein. The design of the shoes differs slightly from the images on the shop. It bothers me, that there are no designations whatsoever on the product, leaving no clue about materials used, origin, or manufacturer. Even the size is not printed anywhere, but only on a little sticker stuck to the sole! Statements about not using Chinese materials or the like appear questionable at least. What sense would it make to import anything like this TO China for manufacturing and/or shipping? Actually, I wasn't expecting too much and I was keen to try, although some bells rang from right at the beginning. If I had been expecting quality and overall experience matching the relatively high price of the product, I would be pissed. However, on the other hand, they did ship quickly and gave reliable tracking information. As soon as I saw it was coming from China, I wasn't expecting an all too quick delivery, though. All in all, delivery was reasonable. If they were shipping from the USA, it would probably have taken at least as long to my location in Europe. The shoes, apart from being some no-name, no-designation China-something not even completely true to product pictures, are nice and quite comfy! Quality doesn't match the price tag (glue...), but the (synthetic?) leather is soft and has some nice texture. Will see how they hold up over time. That said, I'll still give an honest two stars, since they did deliver and the product is usable after all. But over all, I won't buy there again. When I'm happy to accept quality like that, I order directly from China and get China prices...

Best customer support so far! I had a problem with the t-shirt and they send me a free new one! Amazing thank you!

This is my third purchase from newretro.net. I cannot recommend the products or the customer service enough. Throughout my dealings with Sarah and other members of the sales team they have been extremely helpful and answered any queries I have had. SneakersI have ordered are always of excellent quality. I will never move to a different shoes company again. Thanks for your service. Julie

The watch was in amazing package and the box looked a good a the watch. The watch looked even better in peson and very comfortbale and luxtury. Amazing customer service with each email.I was worth to wait during this COVID time. The best buy, too.

I am skeptical about this business and their practices, I've read the many reviews from the BBB and other review sites, many costumers bring out points that give away many red flags - Adress is from Las Vegas, when you search the address it is not a warehouse or office, it is someones house that has a sign beside it saying Chiropractic Center. - Returns and such go to Turkey? You tell me if this business is actually from Las Vegas or not, thats already a red flag they are from somewhere else - They claim to make high quality clothing with no cheap materials, this is a lie. They drop ship from aliexpress and buy majority of their products from there, I advise any consumer to just order the clothes from Ali as its cheaper and you have a higher chance of getting your package and less headaches. I made the mistake of purchasing an item from them because I thought it was a legitimate company, I first discovered them through Instagram and thought they were a trustworthy Retrowave merch store. I thought that the positive reviews were legitimate, but if you pay attention to a few keywords, many of the good reviews sound eerily similar with things like "good company, good shipping, received right away!". BEWARE OF THIS SITE, I highly advise you to avoid buying from here if you want to save yourself from a headache. If you want the clothing they sell go to Aliexpress, if you want to check out another trustworthy Retrowave merch store go to Akade Wear, it is run by the music group New Retro Wave and they have a far bigger reputation than Newretro.net, I also ordered from Akade Wear and received my order. Save yourself from the stress and if you don't receive your shipping info, open a dispute with your bank as its quicker, your likely to receive your money back without arguing with customer service, and the company will just receive more of a bad reputation. Also spread the word via reviews such as this to warn consumers, another great way to report the company is through the BBB. With enough complaints the company can get in trouble and most likely close down or change their business practices.

Fishy company, doesnt keep there word and takes weeks to ship orders..

Order arrived when it said it would - clothes were fabulous, seriously stylish and fitted perfectly and the packaging was beautifully presented with a lovely free perfume inside.

I've waited a little over a month for a pair of shoes I ordered from this site. There's no excuse for this. I have received books ordered from Japan directly faster than these supposedly European shoes. This is a scam site. Absolutely do not buy from them. The broken English in emails should be your first clue. I will be contacting my bank and charging back the order. “Madam” I’m clearly a male. You did the same thing to my wife. Not only fake, but insulting.