Newretro.NetReviews of newretro.net

I ordered a pair of the Dyamicron T-120's. Beautiful shoes, not the best quality, but I knew what I was buying. The autumn new retro winter jacket however... worst jean jacket I've ever seen. Horrible quality, not winter jacket by any means and misleading photos. The fur lining does not extend through the sleeves. Instead there is a black synthetic plastic that runs up the rest of the sleeve. this is common with modern jean jackets, but the synthetic material that they used feels odd on the skin and is so loud that I can hear it rubbing when I move my arms. The patches on the back and arm read “Outdoor / Liberty Freedom / Fashion” and “Q.L. / CowboySince2008 / Fashion” which make it seem like some kind of knockoff of an original. However, none of these patches appear on the photos. Overall the jean material feels and looks cheap and off. I can forgive the poor quality, return and move on, but the customer service is wretched. It has taken almost two months (since my first email on December 12) to get a meaningful email response and they want me to return the item to the Netherlands and pay for the shipping, which costs as much as the jacket, even though their website says that all returns go through an address in Nevada. I should have heeded the warning when Fakespot warned me against using their website, but I just needed those shoes. Next time I'll look elsewhere.

Customer service won't help me with a solution and has stopped responding. I bought some shoes as a Christmas gift on Dec. 10th and I've been trying to get this resolved ever since. This has been time consuming and frustrating. I asked to return the item for a refund because they arrived damaged. Here is their response: "We're truly sorry to hear that your shoes arrived in a less-than-perfect condition. To assist you with the return and refund process, could you please send us photographs of the damaged areas?" I sent images and descriptions of the damage caused by terrible packaging. I'd upload images here if I could for you all to see. "Dear Ryan, I sincerely apologize for the inconvenience you've experienced with your recent purchase. Thank you for providing the photos and detailing the issues with the shoes. We understand that receiving a product that is not in perfect condition can be disappointing. To ensure your satisfaction, we would like to offer you a new pair of shoes, free of charge. We hope this resolves the matter to your satisfaction. Please let us know if this solution is suitable for you. Looking forward to your response. If you have any other questions, please do not hesitate to contact us, I will always be here to help you." I've been very clear that I don't want a replacement, I want a refund. I had to purchase something else as a gift and replacement shoes will do nothing for me at this point. Plus, as you can see, they said that they would provide a refund after proving damage. Their response on Jan 17th: "Unfortunately, if you do not wish to accept our offer for a replacement, any costs associated with the return process will need to be covered by you. If you agree to this, we will provide you with the return address." I've asked them to send me a return label and to honor a refund three times since then and I have yet to hear a response, they're now completely ignoring me. Hopefully this review will help other customers avoid disappointment and that the company will take action to resolve the time and $$ this issue has caused.

Une veste commandée en Décembre 2022... Pas la bonne taille (évidement, la taille américaine et française ne sont pas la même), mais ça c'est pas grave. Depuis, j'échange avec eux pour leur faire un retour afin d'avoir la bonne taille, mais ils me proposent de me renvoyer une veste taille au dessus sans que je leur retourne l'autre. OK (ça c'était en Janvier 2023)... Mars 2021: pas de nouvelles... Je leur envoie un mail et ils me disent que ça arrive bientôt... Mai 2023 : pas de veste !!! Je leur envoie de nouveau un mail, et finalement ils me proposent un remboursement.. Nous sommes le 24 Juillet et je n'ai plus de nouvelles !!! Site à éviter !!! Pas sérieux du tout

Newretro.net certainly boasts an impressive collection of distinctive apparel, and I'm a big fan of the brand's overall retro vibe. That said, navigating their website proved to be a bit of a challenge, which somewhat detracted f

Poor quality, directly bought from cheap Chinese online shops. Keep away from them, because you can get everything cheaper if you buy it directly from China. Edit: Now they are trying to remove this review just because it was 1 star and totally honest. Check the other 1-star reviews, I'm not alone with my allegations :) So they probably just bought the domain and now use Shopify to scam people. Nothing of them is U.S. based anymore.

Yea i ordered a product from you guys. Retro 1987 streetwear sneakers colorful. Bout 2 weeks ago and even paid for the fast shipping were even is the product?

Most of the time I only write reviews when I'm disappointed with either the service or the product. However, my recent purchase from this website has led me to write a positive one for the first time in years. The website is quite user friendly, the products are unique in terms of their design and the customer support is out of this world. I've had several problems with the tracking code including not being able to check the current situation of the parcel. It took them 5 minutes to reply and another 2 minutes to solve all of my problems. I must say though, I was a bit suspicious as well due to a few negative comments about the overall quality of the product yet it wasn't like that for me. I have inward feet so I choose my shoes carefully. The one I bought not only have great design but also is one of the most comfortable shoes I've ever worn. I'm looking forward to buy more from them if they come up with more epic designs.

ordered 4 watches and I love them all