Kristen B.
Customer service was excellent
Customer service was excellent. Quick and helpful. Marielle was so quick to respond and was able to help me adjust my order right away.
newlynamed.com is listed under Wedding & Party.
newlynamed.com (newlynamed.com) has 138 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kristen B.
Customer service was excellent. Quick and helpful. Marielle was so quick to respond and was able to help me adjust my order right away.
Maya G.
The customer service team was very helpful! I had messed up and ordered the wrong thing. I emailed the support line right away and Marielle got back to me in no time. I was able to fix my order with no issues. I appreciated the help!
Emily R.
My experience with Irene on the customer service team was quick, friendly, and easy! She handled my request within a day.
Jenna M.
NewlyNamed has amazing customer support staff!! Irene responded quickly and made sure to follow up. Overall, I had a positive experience and found them to be very helpful. Will definitely be purchasing more NewlyNamed boxes in the future!!
Anna D.
I had a problem with the documents that came in my newly named package, one I didn’t realize until I printed them off. I learned my new last name was spelled wrong. I sent an email, not expecting any response for a couple of days, since the day before was Thanksgiving. But I was pleasantly surprised when Marielle responded within hours that day and completely resolved it with no issues. I was so impressed by her that I went directly to the rate your experience button at the bottom of the page, something I never do. Marielle and the newly named team make life so easy, and they do it all with such joy and pleasure that you can feel it in the emails they send. Thank you so much for making this stressful process so much easier. Anna
Zoë T.
Newly named made it so seamless for me as a newly married bride to get my name changed over. Dealing with the DMV, and all that is stressful for anyone. I would highly recommend getting this kit as a gift for your engaged friends! Their customer service is also amazing! 🩷
Alyssa
Irene was so helpful and what a prompt response… I couldn’t believe it! I emailed her with an issue with my payment method and never did I think the problem would be resolved so easily. So excited to get my box!!!🥹
Rylan P.
I received such great support from Marielle, and I can honestly say she is a rare gem. From the second our conversation started, she was incredibly kind, patient, and genuinely invested in helping me. She made the entire fix completely painless. Marielle handled everything with such warmth and professionalism, that it reassured me my problem would be resolved. If the world were full of Marielle’s, it would truly be a better place. Her efficiency and positive attitude set the standard for what customer support should be. I’m beyond grateful for her help and couldn’t recommend her more highly.