Lora P.
I was completely unable to use their…
I was completely unable to use their website to find any of the institutions I bank with, have insurance with, or anything else. The website does not appear to work at all. Possibly if you go out on your laptop it is more usable, but this is the third decade of the 21st-century so websites should have perfectly working mobile websites also. I should not have to dig out my laptop to do this. I originally gave them a one star review because I couldn't even reach them to get a refund. After numerous emails where they would not even acknowledge the possibility of issuing a refund,a refund was finally issued when I reiterated my threats regarding getting my money back through my credit card company, writing bad reviews all over the Internet, etc. Then all of a sudden I got some cooperation..-1.. then it took several days to show up even in pending which is very weird. usually a pending credit shows up almost immediately after being issued it does not take three days.But eventually it showed up. So I guess that's one good thing I can say about them. I do not understand why they were recommended by Forbes because when you read all the one star reviews on trust pilot, it makes no sense to spend any money at all on their services.