Karen M.
Courtney Sneider was VERY patient and…
Courtney Sneider was VERY patient and helpful. Went above and beyond what most would do to get my issue resolved.

Submitting government forms can be a minefield of confusing laws and processes. We make it easy and FAST to file the paperwork required for you to start operating your business. Register your business with the state or states you conduct business, obtain your federal tax ID (EIN), obtain operating agreements, a bank resolution, and more!
Newbusinessfiling (newbusinessfiling.org) has 298 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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298 approved reviews, newest moderated first
Karen M.
Courtney Sneider was VERY patient and helpful. Went above and beyond what most would do to get my issue resolved.
Rosalyn X.
On 03-13-2024 I was doing online Annual Statement renewal for our small LLC business. Since I had done this online a number of times in the past, I went ahead and typed or keyed in the URLfor Michigan government website LARA (Licensing and Regulatory Affairs) Department. Istead of getting into the right website, I kept getting directed REPEATEDLY into this Business Filing website. They made it appear like I was in the correct web address where I wanted to renew our Annual Statement of $25. Since it was already almost 6 pm I felt pressed to complete my business transaction. Instead of $25 I was shocked to find that the renewal charge was $150! I logged out a few times and tried my best to log in again to LARA using search engine. I was repeatedly directed to this Business Filing website where they finally got me to pay $150 by credit card in addition to collecting several pieces of information from me. I felt very bad about paying this amount that night as i realised I shouldnt have to pay 6 X more the usual amount. The next morning I phoned LARA office AND SHARED my previous experience. I was told that this Business Filing or newbusinessfiling .org is a third party company and is in no way connected to the government office. I was given the correct URL to get into in order to pay our annual dues. I was told that these 3rd party companies do pay or advertise on Google or other search engines. That was why I kept getting directed to this company instead of LARA. Google or Search Engines do tend to divert or misdirect unsuspecting business filers like me. I was out $125 from this company who "hijacked" me into paying several times more than what was due. I tried to call their 800 number repeatedly to cancel the transaction the next day but to no avail.I was told that payment was already made and no refund was allowed. I called my credit card company and reported this scam issue. My credit card company did stop or cancel the transaction as it was still within 24 hours. Lesson learned:I will be a lot more careful next time in dealing with online business filing. I will not go ahead and pay just because I was pressed in time.
Response from NewbusinessfilingMay 9, 2024
We are sorry to hear you feel this way. In the interest of accuracy though, you were never "forced" to do anything, nor "directed" to our site. Search engines do, in fact, offer advertisers placement when a search is submitted that will relate to that search. You clicked on an ad that was clearly marked "Sponsored". There was no "hijacking" We note on every page of our site that we are a service, and not affiliated with any government office or agency. You claim that you tried to call our customer support line "but to no avail" is belied by the next comment that you were told we had already completed your order. We are happy to work with our customers, and certainly dont intend to do business with people who dont intend to do business with us, but rather than allow us to come to a conclusion, you disputed the charge with the bank, and hung up on our representative who was trying to help you. Again, we apologize that you feel we did not provide the service you requested and paid for, then subsequently decided you didn't want to pay for once it was finished exactly as you had requested at the price you agreed to pay.
jeffrey L.
Great Experience with Skyi . Very helpful and informative.
Candace H.
Great experience and even better communication with the representative
Jonah A.
Sky was absolutely the most helpful representative anyone could ask for 100🌟s amazing job . She’s a great asset to your team amazing job
Yolonda S.
Producing accurate information and such willingness to help you succeed no matter the challenges you may be facing.I recommend this company to all Business beginning and already well established. Thank you. Yolonda Simmons
Ethel K.
Courtney Schneider was so patient, kind, professional and helpful. With customer service like this, the company will continue to thrive.
Harold E. Harris, Jr., M.
Katie was excellent! Her patience with explaining everything and her kindness came splashing through the phone. Well done, Katie! Thank you!