Whit_Reeve
Overall, Very Good Service and Prices
Newark has provided good service and I usually have very little trouble finding what I need. However, there are a few things that could be improved. I have asked for quotations for items not listed on the Newark website. Initial response was quite fast, asking for an SKU. I already had provided plenty of details including manufacturer's part number. I responded that I did not have an SKU, only the details provided. I never heard back. Also, many items are listed as being shipped from Britain with a $20 surcharge just to get them to Newark's facility in the USA. However, this surcharge usually is not applied to my orders (why I don't know). That's good, but if the surcharge is not going to be applied, why show it in the first place? The above aggravations do not cripple Newark's service, but it could be improved.



