NeverBounceReviews of neverbounce.com

Amazing tool, not too expansive and has some game changing features

Easy onboarding, great data and even when I wanted to talk to support it was a breeze

Honestly, doing these email verifications as part of my sucks!! So using Neverbounce was a set it and forget it kind of deal. Does what it says on the tin.

For sure neverbounce can guarantee low bounce rates when they simply tag 50% emails you submit there as unknown status because only emails they know to verify are those everybody else does, so if you want to get info about emails difficult to judge upon they have no clue. Other providers at least return credits for those, not neverbounce though.

Publish incorrect data without permission, including a persons private residential phone number. When asked to remove they refuse. Arrogant and not complying with data protection laws.

We’ve been a NeverBounce customer for over 10 years, but I can no longer recommend their service. We used their platform to verify every email we sent—expecting, of course, that verified emails wouldn’t bounce. Despite that, we continued to see a high bounce rate, which is simply unacceptable. What’s worse, NeverBounce’s support was completely unhelpful. Responses felt AI-generated, with no real resolution offered, and we were left waiting without answers. Avoid their service. There are far better and more reliable email verification providers out there.

Neverbounce automatically debited a full 1 year fee instead of activating the monthly contract requested! Despite writing and promising a return of money to reset the situation they didn't do it and the support email stopped replying to me. Very upsetting!!

Have been requesting since 2024 how to pay annually for a subscription of automatic cleaning as I had set up a never bounce account and couldn’t see this option. We were interested in having sync and clean. Emailed support and had been given Brandon a sales rep email so emailed him. Instead of informing me right off the bat that this is not an option that they provide, asked if I wanted sync or clean which I asked for costs for both. I was then completely ignored until I chased this up and have been met with rudeness and still no information on how to pay annually for anything. Quite disappointed in this service hoping another colleague is able to help otherwise don’t think we will be bothering with this service