Beth
Easy ordering and came quick
Easy ordering and came quick! Install was easy as well!
Response from NeutralcurtainsMay 20, 2026
Thanks for your wonderful feedback!

Neutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Beth
Easy ordering and came quick! Install was easy as well!
Response from NeutralcurtainsMay 20, 2026
Thanks for your wonderful feedback!
Vika V.
I had a really good experience with Neutralcurtains. The curtains look beautiful and the quality feels very nice in person. My order arrived well packed and everything looked exactly like the pictures online. I also appreciated the customer service because they answered my questions quickly and were very helpful. Overall I’m really happy with my purchase and would definitely order from them again.
Response from NeutralcurtainsMay 20, 2026
Thank you so much for your thoughtful review! We're thrilled to hear that you're happy with the quality and appearance of your curtains. It's also great to know that our customer service team was able to help you promptly. Your kind words truly mean a lot to us, and we look forward to serving you again in the future!
Holly
excellent Roman bottom-up Top-downblinds, so pretty and work so well. Excellent customer service and excellent shipping. Could not be more pleased with this company.
Response from NeutralcurtainsMay 20, 2026
Thanks for your fantastic feedback! So glad the blinds are working beautifully for you and that you had a great experience with our service. We truly appreciate your support!
Squeemo
I ordered shades and thought I received an incorrect size. Customer services was polite throughout the process and, turns out, the mistake was on our end. They expedited the re-order and gave us a small discount. The quality of the shades is higher than those purchased from our local custom shop. I will order from them again.
Response from NeutralcurtainsMay 20, 2026
We're so glad we could help resolve the size issue and that you're loving the quality of your shades. Your support means the world to us — we can't wait to have you order again!
Linda J.
Had issues with some natural woven shades. Customer service went above and beyond to make things right.
Response from NeutralcurtainsMay 20, 2026
Thanks for your wonderful feedback! We're sorry for the trouble with your shades, but so glad our team could help. Your support means a lot to us — thank you for giving us the chance to make things right!
L. B.
Drapes came earlier than expected, the quality was exactly as stated in website description. Best thing about ordering on line - NO surprises - NO returns. very happy with purchase
Response from NeutralcurtainsMay 20, 2026
Thanks for your fantastic feedback! So glad the drapes arrived early and met your expectations. No surprises, no returns — that's what we love to hear! We truly appreciate your support.
Nicole
The Roman shade I received is phenomenal. I needed one for a large window and the custom shade they sent me was a perfect fit. The quality of the fabric is very high quality too. Their customer service was amazing and they were so easy to communicate with. I know where I’ll be getting my curtains and shades from now on!
Response from NeutralcurtainsMay 20, 2026
Thank you for your amazing review! We're so glad to hear that your custom Roman shade fits your large window perfectly and that you're pleased with the high-quality fabric. It's also wonderful to know that our customer service team made communication easy and helpful. We're truly honored to be your go-to for curtains and shades from now on — thank you for choosing us!
Christi S.
I got my order quickly and they look perfect!
Response from NeutralcurtainsMay 20, 2026
Thank you for your feedback! Glad to hear your order arrived quickly and looks perfect. We truly appreciate your support!