NeutralcurtainsNeutral is a pioneering brand in the realm of custom window coverings, blending the meticulous craftsmanship of a seasoned manufacturer with the creative flair of visionary designers. Since our inception in 2020, Neutral has been dedicated to revolutionizing the way people experience home decor.
Neutralcurtains (neutralcurtains.com) has 297 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Susan R.
The product has a great look and is of sturdy material. Product is pricey but seems well worth the expense. I would definitely buy from them again.
Response from NeutralcurtainsDec 22, 2025
Thank you so much for your kind words and for taking the time to share your positive experience! Your support means a lot to us.
Wendy K.
Fairly fast shipping considering it’s coming from overseas. Product as described and expected- I recommend getting samples. Very pleased with how they look. A little pricey but it was a splurge we felt was worth it based on where it is going. A little rough or unfinished on the edges but doesn’t show that much since we have inside mount. Overall very pleased.
Response from NeutralcurtainsDec 17, 2025
Thank you so much for your thoughtful review! We’re glad the shades met your expectations and truly appreciate your honest feedback—it means a lot to us.
Cecilia W.
I ordered two blackout woven shades. While they were more on the expensive side, they were made beautifully and arrived within two weeks. The fit is perfect and the look is priceless.
Response from NeutralcurtainsDec 17, 2025
Thank you for sharing! We’re so happy to hear the fit and look were just right—your kind words truly made our day.
Jen
I had some trouble with my order and the communication with the Team was amazing. And the resolution was exactly what I needed. They are so easy to work with.
Response from NeutralcurtainsDec 17, 2025
Thank you for your patience and trust. We’re glad our team could resolve everything smoothly and make it right for you.
Carla K.
The product is well made and beautiful (relaxed Roman shades) and the customer service couldn’t have been better. I had an issue with the pull cords being too short, and customer service addressed it immediately and fairly - sending a replacement product with no hassle. I will be shopping here again and recommending to family and friends.
Response from NeutralcurtainsDec 17, 2025
Thank you for your support! We’re thrilled you love the shades and truly appreciate your recommendation—it means so much to us.
Becky F.
Always excellent help ! Fast service and well made beautiful window coverings! I have blinds and curtains and love all of them !
Response from NeutralcurtainsDec 17, 2025
Thank you for sharing! We’re so happy to hear that you love our products—your kind words truly made our day.
K L.
I chose Neutral Curtains because they provide the best instructions for measuring and also deliver their sample books quickly and at no cost to me. The curtains arrived promptly in less than a week and were the perfect length. They were packaged well and the wrinkles fell out with no ironing or steaming needed. I do wish they would sell c-hooks for use on already-installed rods that have returns that mount to the wall.
Response from NeutralcurtainsDec 11, 2025
Thank you so much for taking the time to share your kind and detailed feedback with us! We truly appreciate your suggestion about offering c-hooks for already-installed rods, and we’ll certainly share this idea with our product team for future consideration. We’re so glad you’re happy with your purchase and hope you continue to enjoy your new curtains for years to come!
Melaine T.
The best customer service and high end look for a really good cost!
Response from NeutralcurtainsDec 11, 2025
Thank you so much for your kind words! We're thrilled you loved the service and the look — it means a lot to us.
