NetSpotReviews of netspotapp.com

They added yet another router description to their database literally overnight. The app is designed to pick up those changes automatically.

Great product and follow-up support. Updates are timely and well worth updating.

Great software for mapping out WiFi strength and checking what is around the area. Purchased lifetime updates years ago and they have been prompt at updating the license for the next version when it comes out, just need to send them an email! (If it automatically updated would have given 5 stars)

Really good app for wifi reporting Good customer support (quick and useful answer by mail).

Written for version 4.0.1.615 Liked: Planning: A wide selection of wall materials Windows, doors, and shelves A large selection of access points (almost all well-known vendors and all models, including the latest Wi-Fi 7 models) Survey: Availability of active scanning via Iperf3 (only one adapter is needed, as passive and active scans are performed alternately in stop-and-go mode) Ability to generate reports in PDF Disliked: Planning: Plan view: After zooming in, there is no scrolling left-right or up-down; to move to another part of the plan, you need to zoom out and then zoom in at the desired location It is not possible to highlight a specific area of interest on the plan. In particular, an automatic placement function for access points to cover this area would be useful. Wall and shelf materials: When switching materials, the selected color is not retained (e.g., if I draw brick in red, concrete in gray, and drywall in yellow, I want these colors to remain when switching between materials; however, the last used color stays instead) It is not possible to set the ceiling height and the mounting height of the access point For access points with external antennas, there should be an option to select and position these antennas, but this feature is missing Survey: No non-stop scanning

Ran into a snag with licensing and support resolved super quick. Love the product and it has been invaluable to me.

Customer Service worked with me when I was having issues updating to the latest release of the Professional Version. I had made the mistake of not understanding that upgrading to the latest version of Professional was not free. Instead of making things difficult for me, they offered me an upgrade to the Enterprise version for no additional money. This allowed for free future upgrades. I couldn't be happier. Thanks so much for your help!

Surprisingly quick reply to my pre-sales question. Very thorough reply. This isn't related to my support experience, but feedback for Netspot. Your website wasn't specific enough for me to understand the Home version, so I sent in a question. What I learned was that the $60 home version is probably too light for my needs. The next version is Pro for $200. There's no way I would pay $200 for a one-time use as a non-professional. I think you need to beef up the Home version.