Jason T.
Awesome product and super fast shipping…
Awesome product and super fast shipping !

Nemal Electronics designs, manufactures and distributes SMPTE, Neutrik and tactical fiber products for the professional broadcast and audio visual industries.
Nemal Electronics International (nemal.com) has 119 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jason T.
Awesome product and super fast shipping !
Wafron D.
I never received my order.
Response from Nemal Electronics InternationalFeb 14, 2023
We are very sorry about the issue with your order in 2021. We did everything possible to work with you and UPS to get the product delivered to you. Unfortunately, the customs regulations in Canada are very strict and they do not allow for any delay in payment of import duties and fees. As a result, the package was abandoned. We have no control over the package once it leaves the US. UPS insists that they attempted to resolve the issue with you and that the time limit passed without any resolution. We have no way to verify exactly what transpired, however we do want to do our best to make up this loss to you. We will offer a 50% on any single order you place with us with in 2023, up to a maximum discount of $250 (not including shipping, duties, or clearance fees). Please call our sales department to place your order using this discount. We sincerely hope that you will use this opportunity to more than make up for the loss on your last order. Regards, Ben Nemser, WA4DZS CEO Nemal Electronics
Anthony S.
Never received my order. Reached out to customer support and got zero help.
Josh M.
Fast Shipping Quality Product
Sarroj N.
because you didn't send me all the items from the first time
John C M.
Adapters are well made and fit snug.
Jay Y.
Edited to complete the story and change rating. (TL:DR - Great people, good company. Will deliver as promised. Will use them often, you should too.) I canceled my original order out of frustration with the often used "Supply Chain Issues - Sorry" excuse... It's getting old and weak, and it's getting used more often recently to cover laziness and poor performance than actual lack of parts and pieces from afar. When I order Overnight, I expect overnight. (but I am reasonable that it I order after 3:30pm, I *might* not get the item... I understand order processing and shipping - I'm not a total monster...) The issue was not with the people or the sales experience- I was ordering a piece of hardware that is not in common use and is not a parts-on-the-shelf item and needs lead time to procure. After implementing some work-arounds and putting band-aids on our DT12 issues, the holidays fell on us with a vengeance - between busy schedules in the building and being out of town, I began to look around for equipment again. I was emailed by Nemal Electronics sales manager during the interim, and I got back in touch with her. She assured me they could deliver my equipment in a timely manner, and was very apologetic about the situation. We had a quick discussion about my needs, and I doubled my order... We executed the sale and I got my long awaited, much needed parts BEFORE the promised date. (And as an aside, I had seen Ben's very generous offer detailed below to compensate for my frustration, and we discussed it. The offer stood, but I insisted on paying for the parts. Business is business and I want a good business to prosper and thrive... just the spirit of the offer is more appreciated... To take further advantage is not in my nature.) Nemal Electronics Int'l has earned my business, and I will continue to use them as my technical renovations progress. Pay no attention to the lines below - they are the ravings of a frustrated Director of Technology who needs to just chill a bit before writing reviews... Don't lie to customers (or by omission of critical information mislead customers) If you permit me to order a piece of equipment, promise second day delivery, I expect it in two business days. I do not expect to have to call into your business office and finally find out that a piece of equipment is backordered and available in 6 weeks, but it would be sent 2nd day delivery once it arrived at your facility.
Response from Nemal Electronics InternationalNov 17, 2022
Dear Mr Young. We are very sorry for the delay in your order and understand how important it is to deliver in a timely manner. Your order was placed on the afternoon of Nov 1 and should have shipped on Nov. 2. In fact, we were able to ship on Nov 7. As you cancelled the order on Nov.4, we did not ship. We did in fact reach out to you again twice last week by phone (left voiemail) and email to offer you 2 connectors at no charge. As all of the other companies in our industry, we are dealing with an extremely challenging supply chain. We strive to ship orders within 1 working day, however in a small percentage of cases, we are unable to do so. Again, I apologize for dropping the ball and ask that you give us the opportunity to demonstrate that we sincerely value your business. Ben Nemser CEO
Jack H.
Been going here for years for video cabling and they do all sorts of custom built cables for various industries. I discovered a few years back , they are also a great place for name brand audio and lighting connectors, which they have always had in stock. Great people and great service.
Response from Nemal Electronics InternationalSep 13, 2022
Jack, Thank you so much for those kind words about Nemal. Our team members work hard to provide the best service possible, and it means a lot that you took the time to acknowledge their efforts. I am grateful for all of the business you have shared with us over the years and look forward to working with you again soon. Best regards-Ben Nemser, CEO