Nellis AuctionReviews of nellisauction.com

company went down the toilet. seriously shady practices of inaccurate descriptions, they will describe non functioning merchandise as "working perfectly", the images they post purposely hide damage, particularly on tvs. They will title an auction with a brand and a stock image that have nothing to do with the item being bid on. TVs with broken screens now count as "exellent condition". absolute waste of time and money. They couldn't sustain by running an auction house so they resorted to scamming.

Nellis has made picking up 1000% better and the overall experience is five star. However, the bidding process is pretty questionable. If I outbid the current bid and it shows that I did not bid enough, I stop bidding after that. Then I see it back on the auction the next day. AI?Questionable.

I have gotten items that were completely wrong, expired, broken or non-working, even though I only bid on 5 star items. Watever you do, do NOT throw out any packaging before you try the item. Today, I waited for almost an hour AFTER parking to finally get my items. Noone came to me. I had to find someone 4 times, the last time being the manager. (I may have made the internet, I was THAT angry). I only ordered simple items, nothing expensive or that requires power (lesson learned - see above). After this experience, I will not go there again. Best to avoid them and the hassle that comes with it.

You can get some great finds at Nellis Auction and at a fraction of the price. Some reviews state that parts are missing or item is not as described. Remember that the items from Nellis Auction are Amazon returns and the folks checking the items out are not experts in the items they are evaluating and they can't possibly catch everything. I have personally bought over 100 items from Nellis Auction and maybe returned close to 5% because of damage or inaccurate description but the 95% I did keep, was brand new (or close to it) and saved 25%-90% of the retail value if I would've bought elsewhere. This place is unique and is available to the general public. I only post because of the overall rating on trust pilot. Don't agree with it and this is a company that is trustworthy. If you do happen to get an item that you don't want for any reason, you can return it on the spot!

Do NOT believe the QUALITY STARS. Parts are ALWAYS missing or damaged, even if it indicates 5 Stars.

I recently had the unfortunate experience of participating in Nellis Auction, and I feel compelled to share my thoughts to warn others. Initially, when they opened, it seemed like they were on the right track, providing accurate descriptions of items and maintaining a level of integrity in their auctions. However, it has become painfully clear that they have devolved into what feels like an overpriced flea market. While you can still find some decent deals, if you’re in the market for new items, I strongly advise you to look elsewhere. Nellis Auction heavily advertises items as "new," but upon closer inspection, it’s evident that many of these items are far from that. I’ve personally bid on several items that were touted as new, only to discover once I got home that they were used, damaged, or often non-functional. The last few auctions I participated in were particularly disheartening. We made sure to double-check the descriptions before bidding, but upon opening the items, we found that each one was either broken, didn’t work, or clearly showed signs of wear. It’s frustrating to think that someone is marking these items in their backend system without any regard for accuracy, almost as if they’re just “pencil whipping” the listings without any real inspection. It’s truly sad because I wanted to believe in this auction platform and hoped to find quality items at reasonable prices. However, the rapid decline in their standards has left me feeling disillusioned. After the time and effort wasted on these last few purchases, along with the consistent misrepresentation of products, I felt it necessary to report them to the Better Business Bureau. This situation is starting to resemble a classic case of bait-and-switch, where customers are lured in with false promises. I urge others to be cautious when considering Nellis Auction. It’s essential to know how this business is currently operating and the potential for being taken advantage of. If you value your time and money, you might want to steer clear of this auction house until they can prove they’ve made significant improvements.

Sold a pallet to me was all trash I threw everything out. Called my credit card company everything in the pallet was broken missing parts can even do anything with it! Never again

Misleading Listings, Broken Items, and Scripted Support — Do Better Review: I've spent $1,500+ a month with Nellis Auction and have now dealt with multiple misrepresented listings, broken items, and shady post-auction edits — followed by nothing but scripted replies and deflection from their support team. Samsung 49" Odyssey G9 Monitor was listed as “Looks new” and 5 stars. Once I won and asked questions, they quietly changed it to 3 stars and admitted major damage. Andis trimmers were listed as functional — showed up dead, wouldn’t even turn on. A frameless mirror was made to seem like a vanity piece — totally misrepresented. And a $1,500 liquidation pallet I bought? After listing everything, I made $75 total. Most of it was broken or incomplete. When I brought this to their attention, I was met with nothing but robotic emails quoting their terms. No real accountability, no fixes — just more deflection. Buyers: be cautious. The 5-star ratings they show on broken items are misleading, and if you catch it after the auction ends — they’ll fix the listing after you already paid and penalize your buyer account anyway.