Nellis AuctionReviews of nellisauction.com

The staff who bring things to your car are nice and professional. The wait is always longer than what they claim on the site, no matter how soon before you make your appointment. The BIGGEST issue is they consistently mislabel products in the bidding. So you bid, win, go to pick up and "it's lost" or it's supposed to be a 2-part bundle and they only have 1 of the parts; or they find something close to tag it as even though it is not that thing. Then it's up to you to decide whether you want to waste your time and gas or settle for the similar/mislabeled thing they sold you. Bait and switch. I don't know how much of it is intentional vs incompetence but either way... the issue is real.

I have been a Nellis customer/bidder for many years (even pre-Covid); I have bid on numerous things and won many items. Back then, bidders had to stand in line to pre-pay and then wait for an employee to take your name, phone number before they were able to retrieve your items. Back then I was also disappointed on the way items appeared for bidding on the website (no real pics of certain items; there was also incorrect/wrong descriptions or no descriptions at all; certain pay options/return policies, etc.) Because of this, I stopped visiting the website and didn't bid on anything for several months. Then I recently received an e-mail from Nellis saying "Todays Trending Items" so I visited the website to see if any of my concerns had changed. To my surprise, I was amazed to find that things were much better. . .and the way to pick-up purchases at their location/s were so much more efficient than before. I have never had a problem with any employee (they were always friendly and very nice); even the quality/quantity of items were so much better. I guess you could say. . .I'M BACKKKKKK!

I love Nellis Auction! We have bid on, and won so many great deals that I always check Nellis before I need to buy anything. We have bought hundreds of items and have never had any problem returning an item if there is a problem. I also want to mention that the employees are GREAT. They are always nice and really try hard to get your purchases out ASAP no matter how busy they are. I always tip because they provide great service, rain or shine. I would highly recommend Nellis Auction.

This is overall a good outfit. One caution is that items are sometimes not correctly identified. I purchased a product that was listed as new and no missing items. I got it home and the two main components were not included, making it useless. Their return policy is good. I would recommend to all who purchase to check your item before leaving their pickup lot.

I went to pay for my items and was declined. The card I use I have used before. Nellis says its a bank problem. The bank says its a Nellis problem. 14 calls between them and nothing has happend. I just want my items. I have went through web site shutdowns. Online problems and a slow site. I like the auction but I cant pay for anything so I cant do this anymore. It was working before last night. So I am back to the local small sights. They still take my card.

Nellis auction the best in Las Vegas area they all doing excellent job professional they so awesome from customer service and all the warehouse guys they polite and they always help with a smile great prices and quality Five Star Nellis auction thank you

Amazing prices on items. I got $270 worth of tile for $9. It was a super easy, fast and friendly process at warehouse picking items up. I will definitely be using this site over and over.

I’ve picked up from the Katy location several times, and returned an item once. There has always been someone standing outside to retrieve my packages, and the refund was processed same day. So far I’m very happy with this location.