Julie S.
Fast and Friendly
Fast, efficient, with a personal touch. Usually bureaucracy scares me. This cut through all red tape and made the experience a delightful one.

NeedTags is a highly reputable and reliable online platform that specializes in providing vehicle registration services for California vehicle owners. With a strong track record of customer satisfaction, NeedTags has established itself as a trusted source for individuals and businesses seeking efficient and hassle-free vehicle registration solutions.
NeedTags (needtags.com) has 324 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Julie S.
Fast, efficient, with a personal touch. Usually bureaucracy scares me. This cut through all red tape and made the experience a delightful one.
SHELLI
My title transfer process was super easy and allowed me to avoid dealing directly with the DMV (and it was faster, too). I liked how they followed up with emails and "what to do next" instructions, too.
Response from NeedTagsAug 24, 2024
It's been a pleasure assisting your Shelli. We appreciate you taking the time to leave us your review!
Paul G.
I ordered a duplicate of title service this month and I’ve received it directly from DMV within two weeks. And it is 10 days after they proceed with my files. I really appreciate this service since I needed this replacement title anxiously. Fun fact, I even placed a wrong order at first and I contact them through email and they refunded me very soon. For those that need fast title replacement I believe NeedTags can provide you good service.
Response from NeedTagsAug 24, 2024
Thank you for taking the time to leave us your review Paul. We appreciate your support.
Leanna E.
Everything went smoothly, thank you
Response from NeedTagsAug 24, 2024
Glad to know we were of assistance Leanna. Thank you!
Mike D.
very quick to respond! very convenient!
Response from NeedTagsAug 24, 2024
Concierge level DMV support is our specialty Mike. Thank you for sharing your review!
Juan F.
Excellent and fast service
Response from NeedTagsAug 24, 2024
Thank you for taking the time to leave us your review Juan! it was a pleasure assisting you.
LaNisa B.
Need tags made everything easy and quick. The best part is you get an exclusive copy of your registration emailed to you until your tags come in the mail. They are a legit company that work with DMV and they handle everything. So I had to get a smog check before registering and their system checked after I got it done. I didn't have to submit it myself and they automatically registered my car. It was great! Thank you 🙏
Response from NeedTagsAug 24, 2024
Thank you for leaving us this amazing review LaNisa! You've made our day!
Daniel M.
At first, I thought I was able to just walk in, no hassle and pay on the spot and get my tags. That was not the case. Fortunately I've known the director at the Grass Valley location for many years. He told me it's not a problem. Try it out I think you'll like it. It was amazing. I dealt with a wonderful lady. She walked me through the process. Accepted my payment. Then responded back saying she needed proof of my insurance. I needed to scan or attach a PDF. At first we had difficulties. She was so patient and helpful. I was finally able to scan it so she could read it. We had a brief exchange of thank yous and I left this process knowing that even though it cost me 49 more dollars plus shipping, and that increase my cost by 30% or more for registering my car, overall the experience was good but the DMV should consider lowering the fee for a convenience to do it online. We should not have to pay 30% more for something that cost you 50% less to process. All things considered you're making 80% more net operating income because you pushed the cost off on us and lowered your cost at the same time. The downside is this. The staff was cut in Grass Valley by nine people. This is going to significantly affect the management team's ability to process all requests remaining that are allowed to be done in the office. I'm certain that you're reviews in the future for other services than the one I did, will not be pleasant. Additionally you're going to have a hard time finding good people to work under those conditions. You can't keep whipping the horse. You need to provide it the support it needs to get to the top of the hill. Constantly beating it to perform will not work.
Response from NeedTagsAug 24, 2024
Glad to know we were of help! The DMV is in fact cutting down on in-office services. We're thankful to the State for allowing us to provide our online services to you.