SCOTT
Esperanza
Esperanza was very, very helpful. Never expected for someone at the DMV to be as helpful as she was. She was very fast to reply and she answered all my questions no matter how repetitive they were. She truly went above and beyond and always so friendly. I appreciate her very much. Wish there was more people like her at the DMV.
Response from NeedTagsDec 2, 2024
Thanks for the awesome review, Scott. So the readers of this review are not mistaken, we want to make it clear that NeedTags is not the DMV, yet a DMV delegated provider of vehicle registration services. You'll be glad to know that this time around you've renewed your vehicle's DMV registration through California highest rated online registration service provider... with annual digital registration renewal reminders! As for the benefits of utilizing our service, although the registration renewal interface (portal) for our users is online, the real work is done behind-the-scenes, by our awesome employees, and we're doing our very best to keep our offices staffed and continue offering our valued customers the expedited DMV services they've come to expect from us, including our super speedy next-day shipping, instant download of your renewed registration card, and our above par customer support.