MAXNOMIC® by NEEDforSEAT USAReviews of needforseat.com

Response from MAXNOMIC® by NEEDforSEAT USAJun 1, 2022

Hello Sean, we're sorry to hear about your bad experience. The order number you're referencing is for a chair cylinder and we weren't able to find an order associated with one of our chairs. We produce our chairs with the best quality materials that are available on the market. One of the reasons we've been able to maintain our position as a trusted gaming and office chair manufacturer and retailer for over 10 years. We also take pride in customer service, so if any issue would ever come up with our products we always take care of it immediately. Thank you!

Response from MAXNOMIC® by NEEDforSEAT USANov 17, 2021

Hi Cris, thanks for your feedback. It's our highest priority to offer the best customer service experience possible. We understand that your package has gone missing despite proof of delivery. You informed us about this last night at 7:01pm after business hours and left this review 10 minutes later. We'd appreciate it if we could even get a chance to work on this today before publicly being denounced as a company having awful customer support. With this being said you'll receive an email from our customer service team to work on a solution. Thank you, Your NEEDforSEAT support team