NECAReviews of necaonline.com

Very Positive. Small mistake with wrong item shipped. All sorted out to my favor. Definetly will be looking for more Horror in the future Best James

Honestly great customer service I received wrong figure but they communicated with me quickly sending me out a new one and they are keeping me informed on other orders also. They are very friendly and good at their job the customer service makes you feel like ordering more stuff because they will take care of you no matter what. That’s what we need people we can trust and get us what we order quickly. Thank you!

Compared to one my one and only other experience with customer service from NECA, this one was great. Responded and resolved my order issue very quick and sent out my missing item less than 24 hours after I reached out to them

Perfect...

I have had nothing but positive experiences. When I have had to reach out to customer service, Crystal has always been professional and very helpful! She is the perfect person to represent the company. Also I usually order the blind boxes, and the variety is perfect! Im stocking up for toys for tots and some local foster kids.

I was sent the wrong figure by accident and Ricci helped me get the correct figure and told me to keep the mistaken figure. Bonus!!! Thanks NECA and Ricci!!

I love Neca products and their customer support team is on it, I order regular from them and never have an issue, my last order was the first time Ive had a problem and they corrected it immediatley! Will def be back!!

Thank you so much for my san action figure my my son already appreciate you guys toys. The box is really new and then everything. It’s perfect. I really appreciate Neca store and customer service. Best tout store