neatandhandy.comReviews of neatandhandy.com

Bought the battery airbrush for painting model kits. Well priced. It came within 2 weeks at no extra cost or import tax. It worked fine for a few weeks. The product failed so I contacted Neat and Handy. They replaced the item after I sent them a video of its operation. Great customer service.

Delivery took a while, but N&T do make you well aware of this possibility. My mini Airbrush turned up and although I haven't used it yet it seems to be working fine. Some very helpful videos on Youtube deal with cleaning and stripping down. I do need to look into the various adjustments though, as this is my first airbrush.

The product is awesome!! It took over a month to receive however Customer service was very good and they even had to resend the product if not for the delivery issue I would easily give this 5 stars. I use it for small puzzle pieces and fine paint by numbers m. This way I can stay between the lines.! I did not pay a port of entry tax.

I just want to give kudos to Neat n Handy for their most excellent customer service. I had purchased the mini airbrush to use for my model railway projects as it seemed like it would be a nice little option and not overly expensive to invest on something I’d never tried before. It arrived swiftly and was set aside as I didn’t have any pending painting projects on the go and I was a bit intimidated by this new tool. By the time I got around to needing to try it out and got my nerve up enough to do so quite a few months later, I ran into an unexpected issue. After unpacking the set and charging it as per the instructions it would not operate at all. The charger would show it charging and/or charged but the power would not engage the compressor to do anything with it. I contacted Neat n Handy via their web site and explained my issue. They responded the next day and requested a video of the issue to review what was or wasn’t happening. This I forwarded and upon review was told they would replace the item for me. Terrific news! The following week a replacement arrived that was charged and ready to use. I have to say this was the smoothest customer service transaction I have experienced in a long time. A huge Thank You to these folks for their upstanding and most generous support service. I will absolutely consider purchasing again from this company.

Quick deleveri and good communication.

My original order went missing in the post, but when I contacted these guys they were onto it straight away. I received my airbrush today and I am really happy with the product and service ! Also, if you buy one of these, do yourself a favour and buy the carry bag as well !

Just as advertised! Got home from a mini painting convention and ordered our first set to try. Loved them so much we ordered a second pair yesterday. It has really upped our painting experience. We’re fairly new to the hobby but we’ve loved playing our games even better when the minis are painted. So this product is a must have!

My order arrived on time in great order I tried on the magnifying glasses and they are perfect for my hobby thank you