Meaghan D.
so when you order the “2 in 1” option
so when you order the “2 in 1” option, they actually just send you 2 pairs of glasses. 1 battery version and 1 usb version. 😆
Hobby
neatandhandy.com (neatandhandy.com) has 349 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Meaghan D.
so when you order the “2 in 1” option, they actually just send you 2 pairs of glasses. 1 battery version and 1 usb version. 😆
Ed
I bought a neat and handy airbrush and after a few minutes of use, it stopped working. No amount of cleaning would get it to work. I believe the needle is bent. I reached out to Customer service and got one response but have been sending emails and calling them for nearly a month and have not received a reply or any help. UPDATE: After the company saw my review, they followed up and sent a new air brush that works fine.
Response from neatandhandy.comJul 17, 2024
Dear Ed, Thank you for bringing this to our attention. We are checking with our emails team to find out what is going on. Sometimes messages may go to spam folders and they may not see your replies. This might be the case in your case. You should receive a reply within 24 hours. Apologies for the inconvenience. Kind regards, Neat and Handy Team
Susan L.
The product is awesome!! It took over a month to receive however Customer service was very good and they even had to resend the product if not for the delivery issue I would easily give this 5 stars. I use it for small puzzle pieces and fine paint by numbers m. This way I can stay between the lines.! I did not pay a port of entry tax.
AlvesVolante Comercio De A.
O produto não funciona o compressor trabalha mas a pistola não deita tinta nem liquido nenhum por isso estou um pouco insatisfeito!!
Alan
So far so good. Very nice to have such a light, portable unit. Easy to charge, handle and clean. I have not tried any detailed close up work yet, but I am happy to get back into airbrushing at such low cost
Pete B.
I got the package. It was great. Yay!
Susan B.
Got a replacement set of lens for my husband as he broke the one he uses most. Ordered it in January, and today it is still not here. Tracking is of no use as it just says Shipped from place of origin.....
Response from neatandhandy.comFeb 11, 2021
Hi Susan! Apologies about the delay with shipping. Could you please contact us on our website so we can help you? Look forward to hearing from you. Sincerely, John - Customer Care Team