Official Twitter account for NBAStore. com and NBA Store NYC located at 545 5th Ave. For customer service questions, follow @NBASTORESupport
NBAstore (nbastore.com) has 150 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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150 approved reviews, newest moderated first
Sj S.
Ordered 2 items on December 16th. One came in about 4 days. The other item was to be delivered on Dec 30, then January 2, then January 7 and now the 12th. The customer service/Ai is a joke. You have to answer 10 questions before you can chat with someone. And finally the sizing charts are based on. 100 pound teenager. Their large men’s would not fit past my arms and I’m about 170. Never again
Pawel Z.
Worst online retailer
Danielle C.
I ordered an OKC Champions tee for my son. It was advised it wouldnt arrive before christmas so I was suprised when it arrived before Christmas. The quailty was terrible I ordered a mens small it didn't even match up to the measurements provided on their webiste. To get a refund I have to pay $18 when this tshirt doesn't meet the expectations as per advertised. I hope this review stops others from ordering from this site
Heather C.
I ordered a jersey from the website that said "Order Today, Get it Before XMAS + Up to 60% Off. Use code BUCKETS." I did that. Then got a notice late in the day saying that it would arrive between Jan. 16 - 23. By then my son will have come and gone and no Xmas present. When I got in touch with customer service they seemed unconcerned and said it's cause it's coming from a "different warehouse". Wouldn't budge. Will take NO responsibility for the false advertising. Don't use this site!!!!
Melissa S.
Going forward I will never place an order with the NBA Store or Fanatics. Its not worth the hassle. Parcels just dont arrive. I ordered a gift in November that seems to be lost somewhere. We are 7 days away from Christmas. I see that I am not the only customer who this has happened to. Looks like a fair amount of dissatisfied reviews and lots of disappointment on Christmas morning. Thanks a lot Grinch, I mean NBA Store.
Josiah L.
If I could rate it a zero I would I tried using a promo to get a major discount on an item and it was removed the moment I made the purchase. I contacted support they refuse to help say I can return it if I want. It was about $100 off with the discount majorly peeved especially when I made the purchase with the deal price applied already and I entered it in when prompted before purchasing.
Alexandra L.
I purchased a jacket for my husband birthday in July, and it wasn’t cheap. When the time came to wear it, he only used it once because the logo came off. I asked for help from customer service but I was denied because it had passed 5 months from the purchase. I will never but anything again from here and not recommend to anyone, the quality is very bad and is cheap made but they asking for lots of money. Dollar store has better quality products than this.
Do
Site NBA store géré sous licence par Fanatics : commande de deux articles durant les Black Friday. Me fiant aux tailles de la mini grille de taille fournie, je commande. Je reçois mes articles mais ils sont trop petits. Que faire ? Un retour et recommander sur le site mais au prix fort cette fois ! Le commerce en ligne de vêtement exige un minimum de souplesse quand à l'échange de taille mais visiblement ce site ne s'en préoccupe pas. A bannir de vos commandes surtout avant Noël !