NBAstoreReviews of nbastore.com

Packaging for my new cap consisted of a thin box with nothing inside to protect the cap - no bubble wrap or even butchers paper. Box came squashed, partially open, and my new cap was half crushed. As someone who posts a lot of orders , I would never package something with such disregard for the item. It's as if a child or a new ebay seller posting there first ever order packaged it. Unacceptable, lazy, and shameful. Probably the worst packaging I've ever received an item in.

I made a purchase that they refused to do any inquiries until the last date of the 2.5 week window... They discovered it was lost... They then promised me an extradited courier service that was just to get me off the phone... It was a LIE! And the replacement order is now also lost... I spent 1.5 hours on the phone for the rep to argue, pretend to get a manager 7 times... Promised one would contact me back... Another LIE! This has to be the most inept company I've ever seen! Unbelievable!!

NBAStore.com came through finally after sending me medium twice when I ordered xxl. The custom Jersey did make it for my event!!!

I paid for 2 day express shipping and it’s been 9 days since I’ve ordered and have yet to receive my package.

I ordered a jersey for my son's birthday on March 17 with expected delivery by 3/24. Ups never got any updates on shipping other than the label had been created. I initiated a chat on 3/27 and was told that I had to wait until 3/29 to file for a replacement. On 3/29 I initiated another chat and filed for replacement and was assured that the replacement jersey would be shipped overnight. Here I am on March 31 and UPS says the package will be delivered on 4/1. They lied to me and I still have no jersy

It's been almost 2 MONTHS ago for submitting an order, and the process has NOT MOVED AT ALL. Very frustrating and unacceptable. I don't want to cancel so NBA Fanatics just gets by with crappy timing and service. NEVER AGAIN!! Kate Hudson - your company sucks.

Ordered over a month before Christmas. Said 5 to 7 days..then changed to a month and here we are almost 2 months later still wait for it to ship!

I ordered a Golden State Warriors hoodie and a Golden State Warriors t-shirt. The order was listed as delivered and I will send an email saying such. But I never received the order. I called the number which isn't listed by the way, you have to do a deep search to find it, and they told me they would send out a replacement package. Well they only sent out the replacement package for the t-shirt and when it said delivered, surprise surprise, it wasn't there again. I called for a refund and was given the runaround for a good two days. I would never recommend this website to anyone. They're almost scam artist!