NBAstoreReviews of nbastore.com

I ordered a jacket on 5/30 and was told would not ship for awhile, then ordered two more jackets and shirts which shipped right away, today i called regarding first jacket i ordered and was told would not ship until 6/20. I asked to cancel my order and was told by rep. it would be cancelled since it has not yet shipped and i would get an email. 10 minutes later get an email not that it has been cancelled but that it had just shipped. How can two reps. working for same company have different information. Because they don't want you to return anything this is a scam. Update 06/11/2025 the UPS tracker still says they do not have possession of my jacket which means they just printed the label to show it was shipped so they could deny my request to cancel my order that had not yet even been processed according to the first rep. I talked to.

These one star reviews had me stressing I cant lie, but I took the risk. I live in NZ and it shipped from England and it only took just under two weeks. I bought an OKC city edition singlet and its perfect in every way. The reason I beleive these reviews are so negative is becuase some sellers the shop buy from may be sketchy as well as the courier service in theri area being useless as well which isnt the NBA stores fault. Overall 10/10 but dont take my word for it as I could have got lucky who knows.

Shipping estimates are shit. 2 days late and nothing on their tracker has updated.

This company is a scam! I ordered two different jerseys and have received multiple emails with delayed dates and they will not allow me to cancel and get my money back even though the email said to contact to cancel!

i bought a Jimmy Butler Jersey, the only option i had was to use their "free shipping" once they applied their free shipping, my delivery date jumped from arpil 7th-9th all the way to april 18th-24th thats a huge jump for absolutely no reason. I WILL NEVER ORDER ANYTHING FROM NBA STORE ever again.

I ordered a Pippen jersey and it was never delivered to my house and the carrier they are partnering with, ONTRAC, lied saying they attempted to deliver but never did. The item was immediately put in the process to be returned to NBA (15 minutes after “delivery attempt”) and for this reason I have to wait for a refund which can take 3-10 business days. The phone agent Marjorie thought it was a laughable moment because I expressed my frustration and stated I would never shop here again. Other businesses would normally reach out to the carrier to try and resolve the issue but not this company. DO NOT SHOP HERE!!!!

I received an item that took a month to ship. My daughter wore it one time and all of the writing on the jersey stuck together and peeled off. This was an over $100 Michael Jordan jersey and now it's unwearable, it's stuck together and peeled. I asked for a simple replacement, but since it's past the 45 days, they won't do that. I delayed giving it to my daughter because it took so long to ship that instead of Christmas, I gave it to her for her birthday. She owns a dozen jerseys and this is the only one that has ever done anything like this - it is clearly a scam product and not legit. I so wish I read these reviews before buying from this company!

Should have looked at everyone's reviews on this site before ordering from this scam site. Ordered a Jersey for $102.98 and earned apparently FanCash of $1.00 on Nov. 3rd. Site said my item shipped on November 5th with an estimated arrival of Nov. 8 - November 14. I was asked to share feedback on Nov. 20th about an item I never received. I called on Nov. 29th, and got a hold of someone and I couldn't hear her because it was so loud in the background. She moved somewhere else quiet so I could hear her. She eventually said she could give me a partial refund of $2.99 & $15.00 and still ship my jersey in 7 business days. What is a partial refund? Sounded like a damn scammer call center overseas. I never received this order and it is March 21st 2025. Want other people to know not to buy from this site. Definitely going to Trustpilot or other review sites in the future.