Navicore SolutionsReviews of navicoresolutions.org

Response from Navicore SolutionsJul 13, 2026

Hi Judith, Thank you for taking the time to share your feedback and for bringing your concerns to our attention. We appreciate the opportunity to address them. Our organization is not routinely provided with updated account balance information from creditors. As a result, there may be occasions when an account is nearing payoff but we are not yet aware of the updated balance, and regularly scheduled payments continue to be disbursed. In these situations, if an overpayment occurs, the creditor will typically issue a refund for the overpaid amount directly to you. If you have not yet received a refund, our team would be happy to assist you in contacting your creditors to request any applicable credits or to provide support throughout the process. Please contact us at your convenience, and we will be happy to help. Thank you again for your feedback and for allowing us the opportunity to assist you further.

Response from Navicore SolutionsJun 13, 2023

Hi Charles, It can take time to finalize the details of a Debt Management Plan with your creditor. We thank you for your patience while Navicore works towards this and can assure you that we’ve provided the necessary information regarding your account. Please keep in mind that this is not a settlement and you will be repaying your debt in its entirety. We thank you for choosing Navicore to help you along your financial journey. Please contact us should you have any additional questions.

Response from Navicore SolutionsOct 24, 2022

Hi Patty, Thank you for leaving a review, your feedback is important to us. We are very happy to be a part of your financial journey. Beyond helping you pay off your debt, we also offer free personal finance educational material, available on our website and our blog. If you would like help with budgeting for your other bills please contact our counseling department at 1-800-992-4557.

Response from Navicore SolutionsOct 17, 2022

We’d like to thank you for providing feedback on your experience with Navicore Solutions. We strive for excellent customer service and will have a representative reach out to you today to ensure this issue is resolved. Thank you for giving Navicore the opportunity to help you along your financial journey.

Response from Navicore SolutionsOct 4, 2022

Hi Leandra, Thank you for your feedback. We appreciate you as a client and will have a customer service representative reach out to you to review the situation.

Response from Navicore SolutionsSep 7, 2022

Hi Troy, Thank you for your feedback. We take client satisfaction very seriously and will have a Customer Service representative reach out to you today. Thank you for giving Navicore Solutions the opportunity to help you along your financial journey.

Response from Navicore SolutionsSep 7, 2022

Hi Joshua, Thank you for taking the time to share your experience. We are sorry to hear that you do not feel supported on our Debt Management Program. We will have a Customer Service Representative reach out to you today to provide more assistance and to review the timeline of your program. Regarding our services, Navicore has been helping individuals and families get out of debt for over 35 years. The quality of our counseling model combined with our relationships with creditors and community partners provides an achievable process for our clients to become debt free. Please know that you have access to additional counseling and a wide array of information and resources at any point during your time on the program. Feel free to visit our website at www.navicoresolutions.org or contact Customer Service at 1-800-772-4557. We are very happy to be a part of your financial journey.

Response from Navicore SolutionsSep 6, 2022

We are grateful for your feedback, thank you.