Eastern Financial Partners Reviews | Read Customer Reviews of easternfinancialpartners.com

Eastern Financial Partners Reviews | Read Customer Reviews of easternfinancialpartners.com

Eastern Financial Partners reviews

198 approved reviews, newest moderated first

Ssla N.
Oct 22, 2026
Really accommodating to my situation
Really accommodating to my situation. So far my service is top tier.
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A A.
Oct 16, 2026
A+ interaction with Jevele
My interaction with Jevele was very pleasant. She is an extremely professional and knowledgeable customer service representative. I have had multiple calls from multiple different companies regarding this subject and she was by far the best. I thank you for your time and wish Jevele all the best.
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NailsNspaLLC
Oct 7, 2026
I found the calling bit annoying at…
I found the calling bit annoying at first but after talking me through the program I decided to give it a go, having multiple people call me right after signing made me feel more at ease
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Wendy H.
Sep 25, 2026
Tea (Tionne) provided thee best…
Tea (Tionne) provided thee best customer service, she explained everything with knowledge and professionalism. She provided helpful information. This kind of customer service is very important and rarely given!
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Carmen
Sep 21, 2026
These group of people promise one thing…
These group of people promise one thing and they do completely different. They went in my account. They did a ACH for $5000 with no merit. They've done nothing for me. I told them I don't like the way they do business and they are not returning my money. These all happened in the last three days very I did not sign a contract with them. Terrible terrible.
Response from Eastern Financial PartnersSep 28, 2026
Hi Carmen, We’re sorry to hear about your concerns and take the issues you’ve raised regarding communication, authorization, and the transaction you referenced seriously. Because we respect the privacy and confidentiality of our clients, we cannot discuss the details of an individual account, agreement, or financial transaction publicly. We would like the opportunity to review the circumstances you described and have the appropriate team look into your concerns directly. Please contact us at [email protected] with your information so we can locate your account, review the matter, and address your concerns appropriately. We appreciate you bringing this to our attention and hope to have the opportunity to resolve your concerns directly.
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Daniel M.
Sep 2, 2026
As reviews predicted....
After multiple attempts to contact someone regarding schedules, for 3 days, I received NO returned texts or phone calls. Two people involved.. CHARLIE and HAZEL. Before I signed with Eastern, phone calls and texts were numerous. Once I signed.. NOTHING!
Response from Eastern Financial PartnersSep 28, 2026
Hi Daniel, We’re sorry to hear that you were dissatisfied with the communication you received. We take concerns regarding responsiveness seriously and appreciate you bringing this to our attention. Because we respect the privacy and confidentiality of our clients, we cannot discuss the details of your account or communications publicly. We would like the opportunity to review the circumstances you described, including your concerns regarding the communication from Charlie and Hazel. Please get in touch with us directly at [email protected] with your information so our team can review the matter and address your concerns appropriately. We appreciate you bringing this to our attention and hope to have the opportunity to discuss it with you directly.
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Park C.
Aug 7, 2026
The promptness of the solution.
The promptness of the solution. Excellent communication. Made sure I understood how thing were going to work. Overall customer service.
Response from Eastern Financial PartnersAug 7, 2026
Thank you for taking the time to share your experience! We're so glad to hear that our team was able to provide a prompt solution while keeping you informed every step of the way. It means a lot to know that our communication, commitment to making sure you understood the process, and overall customer service made a positive difference in your experience. Thank you for trusting Eastern Financial Partners. We truly appreciate your recommendation and wish you all the best as you continue toward your financial goals!
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Thomas M.
Aug 3, 2026
I wish I could give a zero
I wish I could give a zero. The company took $17k from us, made multiple promises and came out to be false, and the refused to contact us when we would ask for further information about our case. Please don’t use this company. Even the lawyer, Rimon Law won’t return calls or email. Biggest mistake our company has made trusting this fraudulent company.
Response from Eastern Financial PartnersAug 5, 2026
Hi, thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations, as providing honest communication and dedicated support is always our goal. We take concerns like yours very seriously and would appreciate the opportunity to review your experience. Please email us at [email protected] with your name and the best way to reach you so our management team can investigate your concerns and follow up with you directly. We value your feedback and are committed to addressing your concerns. Thank you, and we wish you all the best.
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