Navage Nasal CareReviews of navage.com

Product design is questionable. Soon after the warranty expires expect corrosion or failure of the on/off switch. My original purchase lasted 15 months. The replacement lasted 14 months. Both had battery failure due to moisture and/or battery rupture in a dry compartment. Customer service was not interested in the failures only the warranty date. She offered no solutions only a costly replacement. Contacting the CEO on Linkedin proved worthless. Should you buy this product, consider your investment valid for one year.

I received this product as a Christmas gift. Found it to be poorly built and very difficult to use. Water does not flow like it’s supposed to and causes me to gag to the point of discomfort. After one week of trying to use it I threw it in the trash. Sure glad I didn’t have to pay for it.

Using for about a year. Product works well for occasional sinus irrigation to clear mucous due to colds, allergies, etc. More effective and less messy than a Neti pot or sinus rinse bottle. Annoying that it’s designed to require use of their plastic saline capsules but very easy to hack to permit use of your own less wasteful saline solution.

The company could make a quality product. Good idea, poor execution. I have had two machines. The first one worked for over a year before it quit on me. 2nd worked less than a year. Today, just like the last machine, it flat out quit on me. I replaced the batteries. Dead. I cleaned it again and again, still dead. I called the company when my second one quit working and they offered hardly nothing. They would not replace it.

Worst product ever I'm more stufferior now then before I used it & the water runs down your throat I don't recommend

Horrible customer service!!! The girl over the phone called Cathy or sth., spoke with utmost arrogance, not a single smile can be felt over the other side, just giving cold bloody orders asking you to, AGAIN, go through the whole cleaning procedure with her, simply because she needed to hear the water going while she gave orders!! How distrustful is this person and this company on its customers?! Why would we throw a hundred dollar on sth. so plastically made and easily broken?! I merely had it for two weeks and now the power button doesn’t press in. She refuses to replace it with a new one and hung up on me bluntly! The WORST customer service in the whole United States! No one should buy their product just because of her attitude. Who does she think she is?! No one deserve to suffer with her after paying them to do what they should!

This is my 3rd and LAST Navage. The first one worked for over a year before it quit on me. 2nd and third worked less than a year. I used it once a day and followed cleaning instructions after every single use. I rely on it to prevent sinus infections and congestion. Tonight, just like the last machine, it flat out quit on me. I replaced the batteries. Dead. I cleaned it again and again, still dead. I called the company when my second one quit working and they offered hardly nothing. They would not replace it. I got another one out of desperation and here I am again. Not only did I waste another $100 on another 3rd machine, I have a case of their very expensive salt pods. I got a simpler battery operated nasal irrigator that cost $40 and doesn’t have all the fragile and sensitive parts on it. I can also use any salt packets I want to, at much lower prices. Never again, Navage. I am at maximum frustration with your product.

I did use a few times the Navage. It just didn't work for me. I would get a full mouth of water for one. Yes, I just was not having a good experience. It says to use it twice a day. All the cleaning tools in keeping it clean for one, was just another thing to do in taking care of it. The more I read about the Navage and for me was so much involved and time consuming. My situation was not as serious. It is great for anyone or everyone who has been helped. It just didn't work for me.