Anonymous
Wish it would work better and last longer
I have read other reviews and I disagree that it doesn't work. I find it to be the best system yet for irrigating and cleaning the nasal passages. I have used this machine for 3 years. I joined the "club" so I regularly buy the pods which are expensive. So, when the machine breaks (and they do), I get a replacement. I have mentioned though that there is definitely a design flaw. No matter how I have cleaned this thing, water still gets into the battery compartment and it stops working. I dislike that. Also, I have noticed a serious decline in the customer service. For example, my machine died last night. I called earlier today and was told someone would call me back. That was about six hours ago. This poor customer service and design flaw are my reasons for giving this a 3.