Navage Nasal CareReviews of navage.com

After my Navage which was under warranty stopped working they sent me a rebuilt base that shortly stopped working after I received it. When I contacted them with the issue they needed a full video of how I was using the system which I sent that it was not sufficient for them, I knew then it was a total sham and part of a non existing warranty. They also mentioned that the original base I sent back which was required, passed inspection and that nothing was wrong with it but in fact the latch was broken which was the reason I contacted them to begin with. I was done and moved on to the top rated nasal irrigation manufacturer. Buyer beware of Navage !!

Nevrage , look a the commercial properly. It doesn't reach the sinus , it stay in the nose . Their is a tool made of glass for that , we need to go on our back . This one work for real . The tool i hard to find (nasal shower ). NETI put works to but more a mess . We need to put a small pillow under our neck . That clean sinus with a saline water for real . We can realy fell it giong in the sinuses, all of them in our head , stuff do come out . It is a bit messy but good . Nevage is a BIG JOKE BOX hart to clean , push by publicity, with no value .

replacing the batteries is a pain in the butt,the instructions DO NOT! tell the truth on how to get the battery door open(it says to use your fingernail (not true)I broke my fingernail trying to get it off! used a screwdriver broke the tang prying up on it! went online to youtube and it showed to pry under the screw,nowhere in the instructions does it tell you that!

It’s worse now. To be fair, my condition is insanely bad. Five weeks not being able to breathe out of my nose is driving me crazy. I want to die.

BEWARE OF SCAM!! I accidentally ordered a subscription from them last year and emailed them to cancel the order, which they did, only to find out now that that “didn’t count” for cancelling the subscription. Only the one order, so now they are billing me for this, along with the subsequent subscription that I made. Very shady business practices

I been using Navage for over 5 years . First 3 years worked great . Since then have been through 4 more . Problem I have is get battery leakage in battery compartment and ruined 3 units before I noticed . Over a month ago Navage sent me a refurbished Navage . Used 4 weeks and noticed the tower brown spot in battery cover so took off and battery was leaking . I only used Duracell or energizer. The problem I see is battery compartment is in with the return water . Today I email support and asked if was using correct batteries. Agent comes back and said I need to rinse unit with bottom cover on if not could get leakage in to battery compartment . I told her I only rinse with the tube that goes in nostril and maybe the cover is leaking . She came back told me cover wouldn’t leak and make sure is tight which it is . So battery compartment is right above water and what she tells me water can’t seep into battery compartment but if I rinse without bottom on water can seep in . Why would anyone make a battery compartment in where water goes to start with ? Bad design. I would NOT recommend this product to anyone . I will never buy one again . 4 purchased units they work good but can’t keep buying them plus batteries last 4 weeks and keep buying the pods . Other products will try .

Product design is questionable. Soon after the warranty expires expect corrosion or failure of the on/off switch. My original purchase lasted 15 months. The replacement lasted 14 months. Both had battery failure due to moisture and/or battery rupture in a dry compartment. Customer service was not interested in the failures only the warranty date. She offered no solutions only a costly replacement. Contacting the CEO on Linkedin proved worthless. Should you buy this product, consider your investment valid for one year.

I received this product as a Christmas gift. Found it to be poorly built and very difficult to use. Water does not flow like it’s supposed to and causes me to gag to the point of discomfort. After one week of trying to use it I threw it in the trash. Sure glad I didn’t have to pay for it.