Nautica, a global lifestyle brand, offers a wide selection of apparel for men, women and kids as well as a large selection of home products, select accessories like watches and small leather goods, fragrance and swimwear.
Nautica (nautica.com) has 76 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Clothing & Underwear · Yonkers, New York
Excellent
Clothing & Underwear · New York, New York
Excellent
Clothing & Underwear · Pennellville, New York
Excellent
Clothing & Underwear · Ozone Park, New York
Excellent
76 approved reviews, newest moderated first
Marci T.
Terrible return policy watch was defective the sent me a new one which I was charged for. The said once watch was returned I would receive refund. It has been 3 weeks since I returned it no refund. I did live chat what a joke on my phone for about an hour. Still no refund they wanted tracking number which I have but not with me so once I get home from vacation I will call with that. Wish me luck very irritated!!!
paul P.
The polo shirt I purchased shrank severely after the first wash, which was in cold water. Now instead of a large, the size is somewhere between and medium and a small! The web site chat was not useful. I called the phone number, and nobody was there. I left a voice mail to call or email me.
Prashant P.
I wish there was 0 stars to review. It was my 1st order and 1 of the item I wanted to return, but for a product of $14 they wanted me to pay shipping which should be only through FedEx of UPS which is more than the cost of the product. SHAME on NAUTICA for such customer service which is worst than any companies doing online services in the entire USA
Quynh H.
I bought and returned the polo as it didn’t fit me well. I returned it on Feb 2022 and until now April 2022, I have not received the money back. Nautica is the company with the worst customer service that I have worked it. I called 8 times and the problem has not been solved. They want to steal the money from me. It’s not worth my time and money to buy from this company. This is the first and last time that I bought clothes from Nautica.
John
Their web site is very annoying, pop up after pop up asking if you want 10% off, I’m just about done ever shopping with them again
Luis C.
ok, so i bought some very nice shoes that cost me $89 only used then twice and on my third time , they came apart , i try to reach and nothing it has been almost 2 weeks since i reach out thru there web site .....sad but they will take you're money but won't help you get the shoes replace ... i don't even want my money back ...just want shoes
George A Hamlin J.
Good Morning..NAUTICA I purchased 3 cotton crew necks(Limited Edition) on 07/8 the neck collar sags..NAUTICA is a great men’s wear I have been wearing for years, I wasn’t satisfied with this brand. RN 97404- 38M74B536AMR/10001
J J B.
I bought online a nantucket green TSHIRT and Nautica sent me a lime green tshirt (which is not the same color) Spoke with customer service (and sent email of the tshirt) and Joanne supervisor. Joanne told me it is the same color and the difference of color is due to contrast of the computer.... . lol, .. Please look at the attachment... it is 2 different colors. I order several items on the internet and to be honest.... this is by far the worse customer service !! Nautica never again !!