NauticaReviews of nautica.com

We rent 2 jetski’s today, time after time we must wait another half hour, another 5 minutes. Than, one of the machines didn’t work fine. The power looks lost. They claimed that almost whole of the time the gas was full speed, but the jetski only went slow. Not an excuse or refund or extra time on another jetski. Very disapointing. As mentioned earlier, money in the pocket and done with it…

I am very disappointed with this brand I thought this was great but it turned out very bad out of my imagination I wanted to gift it to someone but the product was half used as well as duplicate there was no fragrance coming from the scent name Nautica midnight voyage the packet was half teared of.

I ordered two packs of underwear from the Nautica website and was charged almost $10 extra after I had already completed my purchase. This was not a shipping charge, as I had already paid $10 for shipping. They made no effort to explain these extra charges or to even provide me with an updated invoice. I placed this order on January 16th; it is now July 7th and the products were never shipped. This company tried to take more money from me than the agreed upon amount during purchase and walk away with my product, too. I had to do a chargeback just to receive a refund from this company with non-existent customer service. I will never purchase another thing from this fraudulent company and would strongly encourage you not to either. Your money is much better spent elsewhere, at a company that will actually deliver on their products. I will not be surprised at all to see this absolute failure of a company go into the ground very soon, if they're not there already.

Nautica shipping and delivery services are horrible. They advertise 2 business day and the dates keep changing by the day. They are quick to take your money and they don’t care anymore. I am very dissatisfied with their service

I bought underwear from a local store, not the website. The first time wearing a pair the lining detached from the underwear. I reached out to Nautica and the gentleman that I have been dealing with has been great. I supplied pictures and all of the information he was asking for and he told me this would have to be handled through Dreamwear since I did not purchase from the website. He forwarded my information to Ming Chao, who is the sales report assistant. After waiting 3 days for her to message me, she said she would just issue a refund because at this point, every pair of underwear had done the same thing. She confirmed my address and said a check would be mailed. I waited 3 weeks and no check. I email Ming back and go several days with no response. I emailed the gentleman from Nautica back and he escalated my email. I finally here back from Ming and she apologizes and says the check will be sent out. It has been another 2 weeks and still no check. I understand they didn't need to refund me, and appreciate that they are, because you buy a product and expect to be able to wear it, but when they produce a flawed product, you truly hope they will do the right thing and either exchange the product or refund your money.

Nautica Deutschland. Schuhe bestellt und mit PayPal bezahlt. Den Verkäufer David Giglio mehrmals angeschrieben, aber keine Antwort und keine Ware. Dank PayPal Geld zurück. 1 Stern ist für so ein Verhalten noch zuviel.

This is about Nautica Australia - online shops as I do not think they are related to physical shops (returns only via post and with a fee). In general avoid - I ordered slim fit pants and while slim fit shows a size smaller in their chart than the normal fit pants, they end up sending you the normal size when you order (e. g. you order Large and you expect a 34 waist, but you receive a 36). They then tell you it was your fault - but actually you do not see the actual size until after you pay (e. g. You only see "Large"). I have exchanged at least 10 emails with the customer services. Their customer service is generally rude and blames you for their mistake. Here are some quotes from their responses - and for most of these emails I had to send a reminder twice to ask for a response as they were ignoring me: 1. "I have looked into your order please be advised that the size ordered is 36. " -> My response: But I ordered "Large", not 36. 2. After 10 days and me sending them 3 emails to ask them to respond they sent the following: "Please be advised that according to your order confrimation the size selected at checkout is 36" & " "Kindly provide us with a screenshot showing that you did select Large size 34 at check out" ->But I ordered "Large", not 36. There is no way to know the size until you pay. The scammers are also expecting you to take screenshots to keep as proof for every item you order. Is this Nautica we knew 30 years ago? No. 3. "Please be advised that on our end the size your selected at checkout is XL(36). Please provide a confirmation that you selected L(34). " -> Finally they realised you can not use numbers during the order and now they are changing the response (still your fault though) and ask for proof BEFORE the checkout (after you pay the Large becomes 36). But I ordered "Large", not "XL". 4. So I asked them to try and order a "Large" item to see what size they will get. They never responded! They are scammers. After all this I left a review on their website and guess their reply: please contact our customer services team!

I bought a pullover, I did not like the material. When I tried to return this, they say you can only return this to Nautica store or ship us at your cost. There is no store near me. Hopeless customer service, never recommend this company to anyone!