Natures GardenReviews of naturesgardencandles.com

The absolute worst customer service of any candle supply company out there. I used to like them, then things went down hill over the last few months. My last order will be my last with them. First of all it took them 3 weeks to finally ship my order, in the past my order would always ship within 2 days at the most. This one took 3 weeks to ship. When I got my order, everything was there except the most important thing needed in candle making...the case of wax. So I try to call customer service which is absolutely impossible to reach anyone. The voicemail instructs you that you need to email them, which if your lucky enough to get someone to actually email you back, your doing well. After 2 emails and about 4 days I finally got someone to email me back, telling me that's they were sorry it was their mistake and would get the wax sent ASSP. It's been another 7 days now, no wax, no tracking number, 3 more emails with no response. Just absolutely ridiculous way to run a company where you can't ever get a hold of someone, they don't do what they say, and just blows my mind how they have no customer service. That is pretty necessary to have in a business selling products to customers. I will continue to try to get them to send the case of wax ii ordered over a month ago, or if they will rip me of and add that to their beautiful resume. Never again will I order a thing from them they are terrible.

It use to be I ordered from Natures Garden and my order arrived by the end of the week or in a few days. Now it is costing the same to ship, but taking 2-3 weeks to ship, even one bottle of oil. And the last few shipments, I have been underwhelmed and dissatisfied because the fragrance just wasn't there, it was a bottle of fragrance-less oil. Nobody ever reaches out, returns calls or anything else and they have 0 return policy, so you're stuck with what you got.

HORRIBLR NON SERVICE COMPANY - they don't ship orders for 14-17 days now! They are USA. What is going on? Robots now answer their phone and their email. They used to be a cool wholesaler for my biz, but NOT anymore. Awful awful awful. Don't buy from them.

I have used them for years for my candle and wax tart needs. Three weeks my order has been sitting. With no one answering their phones and days of no response from emails. Switch to lone star candle company. I gave them several opportunities to make it right, the kicker was them refusing to refund my order. Because they decided to switch warehouses in the middle of their busy seafrom. Not a good enough reason for me to lose my customers.

Order not Shipped No one will respond at this company about my order that has not shipped. Found that they are at the same location as The Flaming Candle that also has an order that did not ship out over a month ago. They will not refund me or ship the order.

Købte tre plastikglas CBD CAPSULES 300mg for en måned siden. Pengene blev trukket lynhurtigt. Ynkelig indpakning. Ingen vejledning med. Oplevede efter en måneds brug ingen som i INGEN virkning overhovedet. Fandt ingen returmulighed. Hvor dum kan man være. Pas på!!!!Svindelfirma!!!!

Guten Tag Ich habe das Produkt erhalten … Bei der Bestellung war die Menge pro Dose mit 60 Kapseln angegeben. Dementsprechend habe ich bestellt. Nun habe ich drei Dosen zu je 30 Kapseln erhalten. Das ist nicht korrekt und sehr enttäuschend! Ist Ihre Firma mit dem Produkt Lug und Trug? Gerne erwarte ich Ihre Stellungnahme. Freundliche Grüsse Domenico Curcio

Nun ich habe dieses Produkt letzten samstag nacht online bestellt, und es wurde umgehemd belastet. Das war der 09. August. Heute 14.08. Sind diese Tabletten bei mir angekommen. Wenn es von Holland aus verschickt wurde, ist das.eine Topleistung und nekommt von mir eben diese Bewertung hier