NatureBoxWe believe in a world where snacks can do more than just get you through your afternoon sugar slump. Our goal is to promote wellness and reduce stress by providing delicious, healthier snacks delivered in the most convenient way possible to your home or your office.
NatureBox (naturebox.com) has 237 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Terry
The food is always great no matter what i have picked i have always enjoyed it. They always deliver the box in a timely manner and ive never had to send anything back.
Response from NatureBoxDec 10, 2019
Hi Terry - thanks for your review. We're so happy to hear you loved the service along with your snacks! More yummy treats are coming your way soon so stay tuned and keep restocking. :) Best, The NatureBox Team
Chris M.
They have they best dried mango on the planet. I've tried a few other snacks as well and everything is great. Being a member saves money and auto ship is just perfect for me.
Response from NatureBoxDec 2, 2019
Hi Chris - we're so happy to hear you loved our dried mango! Getting it monthly in your doorstep along with some other delicious treats is definitely a pure bliss. Hope you keep restocking! Snack on, The NatureBox Team
Carrie
I had recently fallen in love with their new CBD oil lemon cookies. I ordered a bunch a week before I went in to get tested for food allergies. So right before they arrived, I had discovered I have intolerances to 3 of the first 4 ingredients listed. I was clearly upset and wrote to tell them that I would need to send them back as soon as they arrived and I wouldn't even open the box. The caring customer service answered within the hour to tell me that there was no need to send the snacks back. I could share them and they gave me a credit for my entire purchase to use on snacks that I COULD enjoy. I was blown away. I've had so many rude impersonal customer service encounters lately, that THIS was an unexpected delightful experience!
Response from NatureBoxNov 27, 2019
Hi Carrie - thank you for taking the time to leave us a review. We're so happy to know you've had a great experience with us! We want nothing but the best service for our dear customers. Keep sharing the snack love! Cheers, The NatureBox Team
Frank Y.
I have to admit that I enjoyed the old business model of having them send you randomly things each month, but the discovery packs are close. If you wait for the various sales and coupons they have, the value is very good. Everything I've tried is good, and most of it is excellent.
Response from NatureBoxOct 21, 2019
Hi Frank - thanks for your review. Glad to hear you generally loved our snacks and the overall service. Keep restocking! Cheers, The NatureBox Team
Jenn
I was one of their very first customers. It was good at first but progressively went downhill the longer I was a member. They run out of snacks all the time and then replace them with whatever they want (which is the most unpopular snacks). So, I was paying each month for snacks I didn’t like or want, which is when I tried to cancel my membership. They made it difficult to cancel my membership. I would NOT recommend this company.
Response from NatureBoxOct 16, 2019
Hi Mina - we truly apologize for the experience. We care deeply about the customer experience and appreciate any feedback you can provide us on how we can improve. We will pass this along to our team in hopes of serving you better in the future. If there is anything else that we can do, please let us know. Best, The NatureBox Team
Philip
I love that naturebox always tastes better than I expect for how healthy the snacks are.
Response from NatureBoxOct 1, 2019
Hi Philip - thanks for taking the time to leave us a review. We're always happy to give you nothing but better-for-you snacks that you'll surely enjoy. Hope you keep restocking! Snack on, The NatureBox Team
Isaac J.
I love because NatureBox the snacks is so good and you you get your money's worth
Response from NatureBoxOct 1, 2019
HI Isaac - thanks for your review. We're happy to hear you enjoyed your treats! More variety of yummy snacks are coming soon so stay tuned! Keep sharing the snack love! Best, The NatureBox Team
Jackson
The snack boxes came on time and gave my office snack bar a much-needed jolt of variety. All my employees have been raving praise for weeks, which is a unique phenomenon. Wow!
Response from NatureBoxOct 1, 2019
Hi Jackson - we're so glad to hear you loved the service as well as the variety of the snacks! Knowing we've done such a phenomenon is a pleasure and we'll try our best to maintain a service that's best for you. Hope you keep restocking! Cheers, The NatureBox Team
