Natural GrocersReviews of naturalgrocers.com

Been a regular customer of this store the one in Utah, on Redwood, South Jordan Utah. I like buying my organic stuff there but most of their cashiers lack professionalism esp on 6-28-25 around 830pm my sis and I came in to the store with positive energy and left with negative one. The cashier (didn’t catch her name will do next time) was snappy, has attitude problem. The following day around noon (hot weather) we went to Trader’s Joe, the energy of their employees was vibrant and positivity is infectious. Now my sister is back to trader’s joe and sprouts. She’s completely ditching natural grocers stores esp the one on Redwood.

I'm done with this pretentious business that has rude staff while overcharging me money. That's extortion. They even started blocking my access to the Natural Grocers's website with Cloudflare's endless captcha loop of hell. Cloudflare sucks. Any business that uses Cloudflare doesn't care about innocent people who are blocked from accessing websites. This is showing a rise of disrespect towards customers in the business world. And Natural Grocers is jumping on that toxic bandwagon. I'll look elsewhere for a business that treats customers more fairly without this BS.

Horrible schizophrenic nasty monsters as nice as could be for the 5 years I spent thousands of $ then turned extremely aggressive when I tried to return a $16 supplement as a survivor of childhood trauma I'll never go near that place again. Their customer service is garbage you can send an email with no reply or leave a voice mail I don't leave voice mails.

Company is racist. Management has no racial diversity. Store will racially profile customers and treat them unfairly and rudely. Lack of professionalism, ethics, safety and intelligence. If your Gay or Trans, they will treat you great, but if you aren't white, its only a matter of time before something racist will occur with management patting each other on the back.

Horrible service, empty shelves, store looks horrible, store in Austin on Lamar

Outdated refund policies, and history of incorrectly pricing items listed for sale as one price while charging full price at register. This has happened to me twice in the handful of times I have shopped at an Oregon location. The first time I let it go. The second an item was supposed to be discounted 50% and I contacted the store who told me I'd need to bring the receipt back in person (not going to happen. I live out of town only visiting this city when I have medical appts.) I was given corporate's number who only further bungled and frustrated me with numerous calls/emails to fix this minor mistake on an item <$20. I included detailed photos of the still sealed item listed for sale as one price and my receipt being charged full price. Corporate offered me a gift card, but after all this I told them I won't be returning to shop and wanted only the overcharged amount refunded to be done with this situation. They pushed back until I told them I'd be contacting my bank for a partial charge back with the same proof I provided to the company. Then magically they were able to send a check via snail mail, received 2 weeks later. This was really about principal for me, as they made a basic error (although multiple times) and put the burden on the customer to fix their issue. Updated policies are needed. I see a lot of seniors shopping in this location and I'd recommend to everyone (especially those on fixed incomes) to check receipts prior to leaving the store to make sure this company isn't ripping you off.

This weird ass company my first time at the store. I will give you guys no star at all Bough food I got sick when to the ER, when to return they just stand there look at me and did nothing say I will call the police leave the store Yea, if you buy there all you are eating is just dog poop food Food that is made from dog poop I got it tested at the lab the DNA came out as dog poop I will see you in court soon But I will come back for this company I will make sure the company shuts down for good You will see who are you fuc.... with at the end

If I can rate this store a zero star I would. I feel so uncomfortable shopping here. Seems like everybody is watching my every move like I am going to steal their merchandise. I was shopping for supplements but I feel so uncomfortable that I just bought sage, vitamins and an essential oil. They probably experience a lot of theft but common don’t be so obvious in following your customers. I feel like because I am Asian, I am targeted and profiled like I am going to steal something! I am really upset!