Mario V.
Maggy best representative ever.
Maggy did a wonderful job of helping me and explaining to me my concerns. She’s amazing thanks so much.

NativeMed is a pioneering weight loss company dedicated to transforming lives through innovative and personalized health solutions. Our core offering centers around a comprehensive weight loss program, uniquely designed to cater to individual needs and health goals.
NativeMed (nativemed.net) has 2,300 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Mario V.
Maggy did a wonderful job of helping me and explaining to me my concerns. She’s amazing thanks so much.
Niki
Elise answered my questions quickly. She pro.vided excellent customer service
Jamie J.
I used NativeMed for 9 months and at first I absolutely loved them. I became Ill in July shortly after placing my last order with them, so I had to hold off on taking my meds. I recently joined a GLP1 support group because I was going to start back up on my meds, and it was only then that I found out that the vials themselves have what is called a "BUD" date. NativeMed never once mentioned this and I had no clue that it was even a thing. I checked the BUD date on the vials that I received in July and the date on those all said 10/12/26, which is only a week away. I reached out to NativeMed and was told by the manager Jill, that basically I was out of my $500 because I should have reached out to them to pause my membership when I became ill (because when you are deathly ill, the one thing you are thinking about is "let me call NativeMed!"). They refused to send me replacement vials or give any type of refund, even after I offered to ship back the untouched vials. Instead, they offered me a $50 credit off my next $500 order with them! They are criminals and should be ashamed of themselves!
Response from NativeMedOct 5, 2026
Hi Jamie, We’re sorry to hear about your concerns and understand how frustrating it can be when expectations don’t align with your experience. We take feedback like this seriously and are always looking for ways to improve communication and the overall patient experience. For privacy reasons, we’re unable to discuss individual accounts, treatment plans, medications, or specific resolutions in a public forum. We can share that our team did offer a courtesy credit toward a future order as an additional gesture of goodwill. We’re always happy to help and would welcome the opportunity to address any remaining concerns privately. Please reach out to our Customer Service team so we can assist you directly.
SueDiane
Elise was wonderful!! She helped me through the order process and was so patient and kind!!
Jhari S.
Elise at NativeMed was extremely helpful in answering all my questions and addressing my concerns. Everyone in customer service has always been prompt in replying, this is a great company!
jeanine S.
Josh went above and beyond resolving my issue. I greatly appreciate him and his patience and ability to deliver superb customer service.
Tiff
My experience was not good at first and I am still not happy about the $50 charge when I thought I was refilling my weight loss prescription. I believe it is set up this way as a scam because I never asked about NAD so why would I want to buy it? Maria helped and did my refund and then helped me when I wanted the special and for some reason it didn't give me that. She updated it to what I wanted and has been very pleasant over text explaining what NAD was and B6. I do feel website is confusing for checking out and needs to have a page where you can review your purchase and confirm it.
Teresa S.
Novas responded to my question quickly and took care of my concerns