NativeMedReviews of nativemed.net

Elwin was very helpful

I started with this company September of 2025, on Semaglutide. I won't say that it didn't work. But my body became immune to the medication and wasn't working for me after some time. NATIVE suggested I make the switch to Tirzepatide. I wad already contemplating, but nervous. Making the switch, March of 2026. Was the best thing I have ever done! I am down 20 pounds. I am losing weight at a realistic pace, still enjoying all of my favorite foods with no side effects! I am even able to pay in installments or use my HSA card to make payments. I love this flexibility and I love the medication. Now Customer service is top tier. My questions never go unanswered! I have gotten responses from the Native team ,even on Sundays! Thank you Josh for your AMAZING customer service, answering all of my questions promptly and making sure my doses and everything was correct!

Cris made sure to keep me in the loop on everything I was asking, and I really appreciate him taking the time to find out the questions I had

Josh has been amazing!! He is is knowledgeable and makes me feel comfortable with my questions, not making feel like they are silly questions. His promptness is A+, he is great at his job! Thank you!

5 star customer service when UPS lost my medication. The meds were resent and customer service reps kept in constant touch to make sure the issue was resolved. Elwin is one of the best customer service reps I have needed to use. He made what could have been a very stressful and aggravating experience easy to deal with.

Maggie was great in correcting my error and is knowledgeable, helpful and kind.

I Always feel supported here with a kind response. I have dealt with other providers and not felt cared for or even responded to. I am glad I chose Native Med

NativeMed has been excellent to work with. The team is responsive, professional, and genuinely takes the time to address questions and concerns. Recently, I reached out because I noticed my treatment plan still displayed a previous dose, my injection tracking wasn’t displaying correctly, and my next shipment was scheduled very close to my next injection date. Josh responded promptly, thoroughly explained everything, and made sure all of my concerns were addressed. What impressed me most was their willingness to work with me to keep my treatment on track. After I explained that I prefer to stay organized and have my medication arrive before I need it, they adjusted my shipment date from June 29 to June 22. That level of customer service and attention to detail gave me a lot of confidence in the company. Communication has been clear, responses have been timely, and I feel like my concerns are taken seriously. Overall, I’ve had a very positive experience and would highly recommend NativeMed to anyone looking for a provider that values both patient care and customer service.