Nations Photo Lab is a leading professional photo printing lab that offers the highest quality photo gifts & prints. Order online for the best prices. Rated #1 in online photo printing, Nations Photo Lab delivers premium photo products loved by photographers and photo enthusiasts alike.
Nations Photo Lab (nationsphotolab.com) has 743 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Emily
Because of a website glitch I accidentally made a duplicate order. Luckily, Nations photo canceled my duplicate order when I emailed them right away. I will definitely be coming back because of the high quality of their products and their ethical business practices. Thanks for being great!
Response from Nations Photo LabMay 20, 2026
Hi Emily, Thank you for the five stars! We're always here to help you preserve your memories. Have a wonderful day!
Michele P.
Why a 3 rating, I started calling at 10 am and only got your recorded message that stated you open at 10am. This went on until 10:39 am. So then I tried live chat, that told all reps were busy and placed me in queue. No indication of how long I would be in queue or what number I was in queue. I finally tried calling again at 10:39am and the automated system was off, and I was connected to a rep, Tara. Tara did a great job as resolving my problem she gets a 5-star rating. But your business practices do not. Your quality control fell short as my photo was blurry and botchy. My opinion that photo should have never shipped out. I am updating this review today 5/26/2026. Tara refunded the cost of the print. Which shows on my banking account. On May 23, I received an email from Natalee explaining she listened to my call, as it was recorded. She reviewed my concerns with Tara and the team. I believe she handled everything properly and I will continue to do business with them.
Response from Nations Photo LabMay 20, 2026
Hi Michele, Thank you for your honest feedback. It's customers like you that will help us grow and provide a more consistent experience for everyone. When you called, we were meeting about the upcoming website improvement so that all team members know how to support our customers. We apologize that the messaging did not translate correctly. A member of our CS leadership team has reached out by phone and email to connect with you, extend our sincerest apologies, and provide additional assistance.
William P.
Ricky Der was able to help customer in making corrections on order at the original price. Great service. I commend Ricky for has outstanding efforts.
Response from Nations Photo LabMay 19, 2026
Hi William, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Ricky Der!
Collin M.
Customer service was super friendly and helpful!
Response from Nations Photo LabMay 18, 2026
Hi Collin, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!
Pam
Brandon was very helpful on the chat. There was no wait, and he answered my question succinctly and politely.
Response from Nations Photo LabMay 18, 2026
Hi Pam, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!
Diana D.
When my picture was too pixelated for the look I was trying to achieve on a metal print, David contacted me and told me that he didn’t think it would be the best resolution. I agreed and he canceled and refunded me my money. Then helped me find another picture I had that would work much better. Thank you!
Response from Nations Photo LabMay 15, 2026
Hi Diana, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with David Cress!
Richard
Brandon was able to answer my question and resolve the issue I was having with saving my work.
Response from Nations Photo LabMay 15, 2026
Hi Richard, Thank you for the five stars and your kind words! We appreciate you taking the time to share your experience with us. We will share your feedback with Brandon Moore!
Moe
Excellent customer service
Response from Nations Photo LabMay 14, 2026
Hi Moe, Thank you for the 5-stars! We're always happy to help! Thanks for trusting us with your printing!
