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National Academy of Sports Medicine Reviews | Read Customer Reviews of nasm.org

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Education & Training
Education Services
National Academy of Sports Medicine

National Academy of Sports MedicineReviews of nasm.org

3.8391 reviews
Education Services
355 East Germann Road, Suite 201, Gilbert, Arizona

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National Academy of Sports Medicine3.8

Reviews391 About Contact

Overall score

3.8 out of 5

Average

Average of 391 reviews

Distribution

5★61%
4★8%
3★6%
2★3%
1★22%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

nasm.org
355 East Germann Road, Suite 201Gilbert, AZ 85297

About National Academy of Sports Medicine

National Academy of Sports Medicine (NASM) is a globally recognized leader in fitness certifications, personal trainer education, wellness coaching, and evidence-based professional development. For more than 35 years, NASM has helped aspiring and experienced fitness professionals build successful careers through science-backed training programs, industry-leading certifications, and continuing education courses.NASM is best known for its proprietary Optimum Performance Training (OPT™) Model, a comprehensive training framework used by fitness professionals worldwide to improve client outcomes, enhance athletic performance, support healthy movement patterns, and promote long-term health and wellness. Our courses are developed using the latest exercise science research and are designed to help professionals deliver safe, effective, and results-driven fitness programs.Whether you're pursuing a Certified Personal Trainer (CPT) certification, expanding your expertise in nutrition, corrective exercise, wellness coaching, or performance enhancement, NASM provides the tools, education, and support needed to succeed in the fitness industry.Learn more at https://www.nasm.org

National Academy of Sports Medicine (nasm.org) has 391 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: nasm.org
Website: nasm.org
Category: Education Services
Location: Gilbert, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 70% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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National Academy of Sports Medicine reviews

391 approved reviews, newest moderated first

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Bryan
Aug 8, 2026
fantastic content!
fantastic content!
Response from National Academy of Sports MedicineAug 9, 2026
Hi, Bryan, Your feedback is highly appreciated. Thank you so much for the review! NASM
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Helen O.
Aug 8, 2026
Highly recommend NASM online courses…
Great support online and preparation tools available
Response from National Academy of Sports MedicineAug 8, 2026
Hi Helen, We appreciate the rating and are glad we could provide you with a positive experience! We will continue supporting you with community resources and continuing education opportunities in the future. NASM
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Haider
Aug 8, 2026
Best
It was very good learning experience
Response from National Academy of Sports MedicineAug 8, 2026
Hi Haider, Your feedback is highly appreciated. Thank you for the review! We'd love to continue to support you through our community and continuing education in the future. NASM
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Canya J.
Aug 8, 2026
Why call to be rude and not listen
Agent I tried to speak with when she called name is Olivia. I stressed i was at work and needed specific questions answered obviously due to a time constraint. This is the 1st encounter with an agent that signified a disregard for basic customer‑service standards, leading me to conclude that NASM does not consistently enforce accountability for all staff.
Response from National Academy of Sports MedicineAug 8, 2026
Thank you for sharing your thoughts, Canya. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please email us at [email protected] and include "Trustpilot Review" in the subject line so we can assist you promptly. We appreciate your input and look forward to hearing from you. NASM
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Henrietta
Aug 6, 2026
The scope of the material covered in…
The scope of the material covered in the program is comprehensive. The audio could be better and sound more human than computer bot.
Response from National Academy of Sports MedicineAug 6, 2026
Hi, Henrietta, Thank you so much for leaving us a stellar review! We can’t wait to keep supporting your journey through our community and future courses. NASM
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Natalia
Aug 5, 2026
I’ve begged for a refund and repurchase…
I’ve begged for a refund and repurchase as my company made me aware of our employee discount for NASM which I will pay $299 for the full bundle. I have spoken to an agent who was no help at all when I begged and pleaded for help as I can’t afford 4 $370.50 payments right now. I lost my previous job and my credit is about to be maxed out from these payments. I need help. I can repurchase the $299 through crunch fitness as soon as possible in order to not pay almost 1,500 total.
Response from National Academy of Sports MedicineAug 5, 2026
Hi, Natalia At NASM, we aim to provide positive experiences at all times. Please get in touch with us at [email protected] and include ""Trustpilot Review"" in the subject line so we can assist you promptly. NASM
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Jacob
Aug 3, 2026
Best program to get certified with!
It was very easy to follow the courses and passed on my first attempt after failing the another organization exam 3 times before switching to NASM. Great experience
Response from National Academy of Sports MedicineAug 3, 2026
Hi Jacob, We are thrilled to learn that you had a positive experience with us! We look forward to continuing to support you through our community and future programs. NASM
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Mark N.
Aug 3, 2026
The material is well laid out
The material is well laid out. I will say though, the help and advice I had received when I have needed to call, has been extremely helpful! The feeling of receiving the professional and sincere help is incredible. The course material is well later out. Still so much to learn but feel I’m off to a good start.
Response from National Academy of Sports MedicineAug 3, 2026
Hi, Mark, Thank you so much for rating your experience with us so highly! NASM
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