National Academy of Sports MedicineReviews of nasm.org

The NASM course material is great, but the NASM experience overall was horrible for me. I had multiple issues that were entirely the fault of NASM’s technical side, and rather than take accountability for their mistakes I was constantly told the “only option” was for me to pay more money for a workaround. This happened multiple times, including the week of my exam when my CPR certification (taken through NASM!) was suddenly unavailable to print less than 48 hours prior to my exam. When I contacted customer support about this issue, assuming it could be emailed to me, they informed me it would take 2-5 business days to be sent to me and that the “only option” to get my certification in hand in time for my exam was to pay for the course again, retake it, and have immediate access to that certification. It made no sense that an entire course could be retaken prior to them sending a single email, but because I was between a rock and a hard place, I paid it. From beginning to end, they charged me over $200 for things I should’ve had access to for free/were supposed to be included in the cost of the course. If NASM isn’t required by your company, I would not suggest getting your CPT through them.

Truly some of the worst customer service I have ever experienced. An NASM rep laughed at and threatened me over the phone regarding a name change request, while refusing to acknowledge the discrepancies in information candidates are given between NASM and their PSI testing center. At one point, I had an NASM rep arguing on the phone with a PSI rep because each party has a different understanding of the testing requirements. I had a separate PSI rep claim that the testing policy is "confidential." Go anywhere else for your certification.

I did a certification course. 1. Initial chapters goes deep into nutrition facts which is not in our scope of practice. There is repetition of this later again. I understand and value that CPT/WLS should have some knowledge of it. 2. The course material can’t be downloaded for review later as needed. So the focus became on passing the exam instead of learning. 3. Testing: It was more about memory recall than actual learning.

I don’t wanna talk about it.

Support after you pay the fact that you have limited time to take the test you sign up for the test it says you’re good to go. You go to take the test and you find out your computer is not good even though you did the check and it said it was and then they want you to pay Pay to retake it when it wasn’t your fault and there’s nobody to talk to everybody says I’ll do this. Do this. Do this? What happened to the person that I was recruited by what happened to that now it’s just a call center. It’s horrible.

I was forced to redo many chapters. The site is elementary for the price we pay and unorganized. I am very unhappy with the service and pricing. That we buy big packages and things expire, instead of understanding CEUs and being able to stretch the packages we buy out. Instead forced to pay more. More for CPR. More for credentials. More money all the time but systems aren’t working properly and sites are clunky.

programs crash a lot, they are not open about time frames to complete courses, and data is at least 15 years ago and no current data being collected.. costumer service is a joke.. tell you you have 5 years to complete courses but fail to mention that exam expires in 1 year

The online class is horrible does not go into plain details plus it skips around on the information instead of just telling it all at the beginning. When a person takes the exam test you are better off never studying and just guess at the answers because everything that the book hounds you on is NEVER a test question it's like someone is using hard illegal drugs that made up the exam questions and the answers to them. Once you pass the tests and complete everything the main subject of information that NASM does not say is all the gyms only want to hire women instead of men they don't care if they have any experience or not as long as they are young and beautiful so the managers can use them to attract young college males to there faculty.