NarvarReviews of narvar.com

I have ordered from a few different companies who use this as they’re tracking system and I have never once been able to get any information… I click on the link and the screen just stays blank.

with two different companies - items were returned in early to mid-January and I am still waiting on refunds to process over 4 weeks later. Not sure why brands are using such a horrible service. Clearly they are overwhelmed in their warehouses.

Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

Looks like I am not the only dissatisfied customer here. I am talking about the one who is actually ordering and paying for an item that she is hopelessly trying to track. I get a glimpse of a page, then it goes blank. Not sure the company I am ordering from would be very happy.

almost every time I have to track a package that uses this company, it has a problem loading and I can't see the progress. Just a black screen

Said it would send me shipping label - never did - retailer had no means to fix or provide me label. It's not in junk folder and email is functioning. So no way to quickly get resolution. My trust in the retailer has plummeted because they are using this unresponsive platform for returns. Will likely not buy from them again

Great experience for returns from customer. So easy for customer to returns on website without calling customer service. Easy for retailers and ecommerce as can use time to expand business instead of helping customer return goods. So transparent and easy. Thank you Narvar.