Sylvia S.
WORST SHIPPING COMPANY
WORST SHIPPING COMPANY

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.
Narvar (narvar.com) has 64 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Sylvia S.
WORST SHIPPING COMPANY
BARBARA
Claims delivery with no proof. Lost or stolen package.
Don R.
Tried signing up with THE email address I use for all online purchases, and it says, “Please use a different email address.” On their website, there is NO support or help section. Pretty useless.
customer
Horrible returns company to work with if you have a Shopify store. Not only is it obscenely expensive compared to other options, (Literally 1400 a month), their customer service is non existent. I've put in critical tickets when things in their returns program are completely broken and I don't get an answer for a full week. Even then, half the time they just shove me off onto other departments and act like they don't care at all. I made several inquiries as to why their own data was incorrect between their own two systems, and didn't match my own accounting records, and they basically said "just use the data." ... As I'm asking why it's wrong. Avoid at all costs.
Keleta B.
I received the item I ordered. Loved it... I waited a month and a half to receive it. I probably won't use them again
Scott D.
Stores should never use Narvar. The return process is ridiculous & delivery is never on time.
Teri B.
Said package was delivered. Provided no tracking number. Service request was answered in every case with “Sorry we encountered an error”. I paid Bookshop for Priority Mail USPS and I got this instead. Narvar seems like a scam.
Julie F.
A class action lawsuit should be filed. Narvar plays this cash cow game where retailers sell products they don't actually have or are already sold out...soley to boost their cash flow on financials. EVERYONE NEEDS TO DOCUMENT THEIR EXPERIENCE WITH NARVAR and the online retailer. This is the only way to stop them.